Field Service Technician

AMAROK • Columbus, OH

15d • $65,000 - $85,000

About The Position

AMAROK is hiring a Field Service Technician to provide preventive maintenance, repairs, and system upgrades for its perimeter security systems at customer sites. The position supports system performance and customer service across a designated service radius of approximately 150–250 miles. It requires overnight travel Monday through Friday. Approximate year-end earnings are $65,000–$85,000, inclusive of base pay and average overtime. Hourly compensation is $27.00–$31.00, depending on experience, skill set, travel requirements, and geographical location.

Requirements

• Must be available to travel Monday through Friday each week.
• Valid driver’s license.
• At least 2 years of hands-on experience troubleshooting and installing systems.
• Ability to lift and maneuver heavy objects as needed and safely climb a ladder up to 30 feet.
• Ability to operate power equipment such as aerial lifts, concrete saws, jack hammers, augers, and mixers.
• Strong ability to analyze and troubleshoot system issues.
• Basic math skills for measuring, calculating, and troubleshooting system configurations.

Nice To Haves

• Experience with access control systems and/or fire alarms.
• OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

• Conduct preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites in accordance with established standard operating procedures.
• Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
• Organize and prioritize daily service calls and routes to complete maintenance and repair work promptly and to a high standard.
• Build and maintain professional customer relationships through service, training, and support.
• Assist other Field Service Technicians as needed and contribute to teamwork and knowledge sharing.
• Drive safely and follow local, state, and federal traffic laws while traveling to service locations.
• Monitor daily inventory, complete service reports accurately, and submit documentation by required deadlines.
• Track and submit expense reports in accordance with company policies.

Benefits

• Medical, dental, and vision benefits.
• Per diem for overnight travel.
• Company vehicle and company-paid travel expenses.
• Yearly bonus.
• Competitive pay; windshield time is paid.
• Short- and long-term disability.
• Life insurance.
• Flexible Spending Account (Section 125).
• Tuition reimbursement program.
• Matching 401(k) retirement plan.
• Training.
• Career advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed