Field Service Technician

Acorn Stairlifts, Inc.•Everett, WA

47d•$0 - $25•Onsite

About The Position

At Acorn Stairlifts, every service call changes someone's life. As the world's leading stairlift manufacturer, we help people regain the freedom to safely navigate their homes. We're looking for dependable, mechanically inclined Field Service Technicians who enjoy solving problems, working independently, and delivering exceptional customer service. If you have experience in automotive repair, HVAC, appliance repair, maintenance, construction, electronics, or another hands-on technical trade, we provide the training needed to build a rewarding career with Acorn Stairlifts.

Requirements

Strong mechanical, electrical, or technical aptitude, with experience in field service, automotive repair, HVAC, appliance repair, maintenance, construction, or other technical trades preferred.
Excellent troubleshooting, problem-solving, communication, and customer service skills, with the ability to work comfortably in residential homes.
Comfortable using smartphones, tablets, and mobile applications for scheduling, documentation, and communication.
Ability to manage daily workloads, prioritize multiple service calls, and work independently.
Valid driver’s license with a good driving record.

Responsibilities

Diagnose, troubleshoot, repair, install, and maintain Acorn stairlift systems in customers’ homes.
Perform preventive maintenance and annual safety inspections while ensuring high-quality, reliable workmanship.
Provide professional customer service by explaining repairs, equipment operation, and maintenance recommendations.
Work independently throughout an assigned territory while managing schedules, work orders, documentation, and communication using a company-provided mobile device.
Maintain an organized company vehicle and accurately manage parts inventory to ensure supplies are available when needed.
Follow all company safety procedures and maintain a clean, safe work environment while representing Acorn Stairlifts with professionalism and integrity.