Field Service Technician

Velocity Flow Technologies•Salina, KS

19d•Onsite

About The Position

Velocity Flow Technologies is seeking a Field Service Technician to help customers safely and reliably operate and maintain equipment across its Vortex, SolidEx, Fortress, and HAMAR brands. Based in Salina, Kansas, this hands-on position combines remote and on-site troubleshooting, customer service, domestic and international travel, repairs, training, and shop work. When not traveling, the technician supports customers and assists with assembly and other shop activities at company facilities in Salina. The position is full-time, non-remote, and scheduled for 40 hours per week, with varying hours and overtime as needed. Travel to domestic and international customer locations is expected to total approximately 16 weeks per year, though the amount may vary with customer and business needs. Trips may last from two days to two or three weeks, may include weekends away, and may occasionally require short notice. Candidates must live within 30 minutes of Salina, Kansas. No relocation costs or employment visa sponsorship are offered; authorization to work in the United States is a precondition of employment.

Requirements

High school diploma and at least four years of related mechanical experience and/or training, or an equivalent combination of education and experience.
Ability to interpret safety rules, operating and maintenance instructions, electrical drawings, and technical information.
Clear customer communication skills, ability to write service reports and explain equipment operation, and sound judgment in problem-solving.
Ability to perform work at heights exceeding 120 feet in exposed areas and climb 80 feet or more to reach the top of a silo, with reasonable accommodation as applicable.
Must be authorized to work in the United States.
Must live within 30 minutes of Salina, Kansas.

Nice To Haves

Two-year technical degree.
Knowledge of gravity and pneumatic conveying systems.

Responsibilities

Troubleshoot equipment issues remotely and at customer locations, and perform inspections, repairs, and adjustments.
Prepare for service visits and coordinate parts, tools, and technical support with internal teams.
Explain findings to customers, train customer personnel, and follow through on service commitments.
Complete service reports and provide accurate time, expense, and billing information.
Assist with assembly and other shop work based on business needs, training, and demonstrated capability while maintaining customer support and service readiness.
Perform safe, quality work by identifying and addressing hazards within training and authority, following safe procedures and PPE requirements, and sharing ideas to prevent recurring problems.