Field Service Technician

Ecolab•Mesa, AZ

55d•$58,700 - $88,100•Onsite

About The Position

Ecolab is seeking a Field Service Technician to join our team in the Phoenix, AZ market. In this field-based service role, you will deliver consistent, high-quality customer program execution through reliable service, installations, maintenance, and issue resolution. You will support customers across Institutional business segments, help ensure Ecolab Brand Standards are met, and partner with sales and service teams to deliver an enhanced customer experience and measurable customer outcomes. How You’ll Make an Impact: Provide service-intensive support to customers across the market, including aligned and centralized customers Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance Complete accurate and timely documentation for all work performed Communicate Ecolab’s total value to customers and strengthen customer relationships Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience

Requirements

High School Diploma or equivalent
2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment
Position requires a current and valid Driver’s License with no restrictions
No Immigration Sponsorship available for this position
Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays

Nice To Haves

Associate’s degree or other advanced education or certifications
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa

Responsibilities

Provide service-intensive support to customers across the market, including aligned and centralized customers
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems
Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently
Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards
Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance
Complete accurate and timely documentation for all work performed
Communicate Ecolab’s total value to customers and strengthen customer relationships
Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience

Benefits

medical
dental
vision
matching 401K
company-paid pension
stock purchase plan
paid parental leave
select discounted childcare resources
life insurance
accident insurance
critical illness insurance
hospital indemnity insurance
auto insurance
home insurance
pet insurance
identity theft protection
short-term and long-term disability
401k
pension plans
retirement health care benefits
short-term incentives
vacation (12 days)
holidays
parental leave
employee stock purchase plans (Full-Time Associates)
discount on day care services and caregiver services
adoption assistance
group legal services
employee assistance program
employee discount program
education assistance program
on-Site childcare and fitness facilities may be available at select Ecolab locations