Field Service Technician
About The Position
ZEISS is hiring a Field Service Technician to support customers in Chicago, Illinois, and the surrounding area. The role begins with an approximately three-month field and classroom training program. After training, the technician travels to customer sites to install, repair, troubleshoot, service, and calibrate advanced measuring instruments, including coordinate measuring machines (CMMs). The work involves hands-on use of mechanical and electronic aptitude, documenting service work, and maintaining accurate service records. Technicians work independently while representing ZEISS in a fast-paced, innovative environment, with 70–90% regional travel. The position requires at least 50 hours per work week, including regular time and overtime, and work in an industrial production shop-floor environment.
Requirements
- High school diploma, GED, or equivalent; alternatively, technical-school training, an associate or bachelor's degree in a technical discipline, or training and experience from a Military Technical School.
- Prior experience working with hand tools and basic electrical test equipment.
- Knowledge of Microsoft operating systems.
- Ability to lift up to 75 pounds without assistance.
- Ability and willingness to work a minimum of 50 hours per work week, including regular hours and overtime.
- Ability to work in an industrial production shop-floor environment.
- Valid driver's license.
Nice To Haves
- Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
- Previous CMM installation and troubleshooting experience.
Responsibilities
- Complete an approximately three-month field and classroom training program.
- Travel to customer sites in the assigned region.
- Install, repair, troubleshoot, service, and calibrate measuring instruments, including CMMs.
- Use mechanical and electronic aptitude to work hands-on with high-tech equipment.
- Document service work and maintain accurate service records.
- Work independently while representing the company at customer locations.
Benefits
- Company vehicle provided, with personal use permitted.
- Tools, training, travel expenses, and gas card provided.
- Competitive base salary.
- Overtime pay at time and a half; average overtime is 10 hours per week.
- Eligible for an annual bonus.
- Medical coverage beginning on the first day.
- Vision coverage.
- Dental coverage.
- 401(k) matching.
- Employee assistance programs.
- Vacation and sick pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
