Field Service Technician

Tomra•Taunton, MA

22d•Onsite

About The Position

TOMRA North America is hiring a Field Service Technician to repair and maintain reverse vending machines at retail customer locations in the Taunton, Massachusetts region. The technician travels to customer sites to analyze, test, troubleshoot, repair, or rebuild mechanical and electrical machine components. The role involves interacting with customers, consumers, and internal departments, while working independently with team support. A company vehicle and paid training are provided. The schedule is 7:00 a.m. to 3:30 p.m., Monday through Friday, with a rotating Saturday or Sunday shift. The weekend day alternates and is balanced with a comp day during the week. Schedules may change based on customer needs, and weekend availability is required. Pay is $22.00 per hour.

Requirements

Ability to troubleshoot and repair or replace mechanical machine components.
Ability to troubleshoot and replace electrical components and diagnose and repair electrical failures and faults.
Strong customer service and communication skills.
Proficiency with laptops and Windows operating systems.
Excellent safety record at previous employers.
Valid driver's license.
Ability to regularly lift up to 50 pounds and frequently push or pull up to 150 pounds.
Availability to work rotating weekend days as scheduled.

Responsibilities

Travel to retail customer locations in the Taunton region to service reverse vending machines.
Analyze, test, troubleshoot, repair, or rebuild mechanical and electrical machine components.
Troubleshoot and repair or replace machine components.
Diagnose and repair electrical failures and faults, and replace electrical components.
Assemble, disassemble, and repair mechanical components.
Provide customer service and communicate with customers, consumers, and internal departments.