Field Service Technician

Qnergy Careers • San Antonio, TX

22d • Onsite

About The Position

The Field Service Technician installs, tests, troubleshoots, and maintains Qnergy systems, including Instrument Air products and remote power generation equipment. The technician provides on-site and remote technical support and supports system assembly, testing, documentation, and customer training. The role involves communicating field issues and collaborating with cross-functional teams to develop solutions. The position requires travel to customer sites throughout Texas and presence in the office or at job sites.

Requirements

• At least 1 year of field experience.
• Knowledge of and hands-on experience implementing safe practices.
• Ability to read and understand mechanical drawings and other documents.
• Exceptional mechanical skills and experience with mechanical and electrical systems.
• Effective written and verbal communication skills and excellent record-keeping.
• Self-directed, highly motivated, and disciplined.
• Ability to lead and direct customer training.
• Organized and able to multitask in a changing environment without supervision.
• Professional presence, both online and in person.
• Ability to speak and hear clearly, both in person and by telephone.
• Availability for an on-call rotation during non-standard hours.
• Ability to travel extensively on short notice for extended periods, including weekends and holidays.
• Ability to perform a wide variety of physical tasks and lift up to 80 pounds.

Nice To Haves

• Technical diploma in an engineering discipline, such as Electrical, Electronics, Instrumentation, or Mechanical.
• Safety certifications, such as First Aid or Safety certifications.

Responsibilities

• Create a positive customer experience at customer sites throughout Texas.
• Install, test, troubleshoot, and maintain Qnergy’s Instrument Air products and remote power generation equipment.
• Provide remote field support and perform system and component testing.
• Write product and process documentation and lead training sessions.
• Communicate manufacturing and engineering issues discovered in the field.
• Work with a cross-functional team to find solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed