Field Service Technica

Fairbanks Morse Defense • Jacksonville Beach, FL

4d • Remote

About The Position

Fairbanks Morse Defense is hiring remote Field Service Technicians based in Jacksonville, Florida. Technicians install, commission, maintain, diagnose, and repair mission-critical equipment at customer locations, working independently and with a service team. Depending on qualifications and certifications, equipment may include diesel engines, electrical controls, cranes, elevators, davits, and roll-up doors. The role involves domestic and international travel up to 75% of the time and may include weekends, evenings, holidays, and emergency call-outs.

Technicians troubleshoot problems, complete repairs, communicate with customers, and document their work. Safety, professionalism, effective customer service, teamwork, and returning equipment to reliable operation are central to the position. Compensation includes base salary, with opportunities for overtime, per diem, performance bonuses, and an applicable travel hardship bonus. Newly hired technicians may receive a $5,000 sign-on bonus and an additional $5,000 retention bonus after 12 months of full-time employment.

Requirements

• High school diploma or GED.
• Four years of military or relevant industry experience with similar or equivalent equipment; a technical associate degree is welcome but does not replace the experience requirement.
• Ability to troubleshoot independently and read equipment diagrams and blueprints.
• Clear communication, organization, and basic Microsoft Office skills.
• Valid driver's license and eligibility for a company credit card.
• Ability to travel up to 75% domestically and internationally.
• Valid U.S. passport, or ability to obtain one within three months of hire.
• U.S. citizenship and ability to meet NOFORN access requirements for Unclassified Naval Nuclear Propulsion Information.
• Ability to competently perform essential duties with or without reasonable accommodation and work productively as part of a team.
• Ability to regularly lift at least 35 pounds.

Nice To Haves

• Experience troubleshooting diesel engines or generators.
• Military equipment maintenance experience.
• Experience with engine test equipment, hydraulics, pneumatics, PLCs, or electronic controls.

Responsibilities

• Install and commission equipment at customer locations.
• Maintain, diagnose, and repair equipment in the field.
• Troubleshoot problems independently and with the service team.
• Communicate with customers and document completed work.
• Work safely and professionally to return equipment to reliable operation.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) retirement plan with employer match.
• Paid time off and paid holidays.
• Paid parental leave.
• Tuition reimbursement.
• $5,000 sign-on bonus for newly hired Remote Field Service Technicians.
• $5,000 retention bonus after completing 12 months of full-time employment.
• Overtime, per diem, and performance bonus opportunities.
• Travel hardship bonus when applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED