Field Service Technician

Throne Labs•Atlanta, GA

About The Position

Throne is a fast-growing Series C startup that provides clean, safe, accessible restrooms to cities, transit agencies, and public spaces. The Field Service Technician I helps keep Throne units clean, safe, and operational by diagnosing and repairing field issues, performing routine maintenance, and supporting improvements to water, waste, and pump systems. The role suits someone comfortable working independently, troubleshooting hands-on problems, and working with human waste systems. New hires start at $25.00 per hour. The full pay range is $25.00–$30.00 per hour, with placement based on experience and tenure. Full-time roles are also eligible for a comprehensive benefits package, including stock options.

Requirements

At least 2 years of experience in plumbing, mechanical maintenance, or electrical work.
Proficiency using plumbing tools and materials safely and effectively.
Strong mechanical aptitude and hands-on troubleshooting skills.
Ability to identify and fix issues with pumps, valves, fittings, and water systems.
Experience with basic electrical testing, including continuity and voltage, and safe handling of low-voltage systems.
Excellent communication skills and ability to work independently in the field.
Valid driver’s license and clean driving record.
Comfort working with human waste systems.

Nice To Haves

Commercial Driver’s License (CDL), or ability to obtain one within 6 months.
Certification or license in plumbing, electrical, or a related field.
Experience with portable sanitation or RV waste systems.
Familiarity with smart technology or IoT-enabled equipment.

Responsibilities

Diagnose and repair plumbing, mechanical, or structural issues across Throne units in the field.
Perform routine maintenance on water, pump, and electrical systems to keep units operating safely and efficiently.
Replace and repair components such as valves, fittings, tanks, hoses, seals, toilets, and faucets.
Inspect and service pumps, lines, wires, and sensors related to waste management and water flow.
Perform minor electrical work as needed, including resetting breakers, replacing components, and testing voltage.
Maintain accurate service records, including diagnostics, repairs, and parts used.
Collaborate with operations, engineering, and design teams to share field insights and suggest improvements.

Benefits

Medical, dental, and vision insurance, with medical options that are 100% employer-paid.
Equity for all US-based positions.
Daily access to earned wages.
Monthly cell phone stipend.
401(k) plan.
Paid time off that grows with tenure, plus paid sick time and paid parental leave.
Life insurance, AD&D coverage, and short- and long-term disability insurance.
Employee Assistance Program (EAP).

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