Field Service Technician

MIRATECH Corporation•Los Angeles, CA

12d

About The Position

The Field Service Technician supports customers through on-site service, technical support, and training. The role commissions new SCR equipment; performs preventive maintenance, troubleshooting, and repairs on existing equipment; and provides telephone customer support. The technician documents work performed and equipment performance in reports. The position typically involves working in a non-smoking environment and requires 60–75% overnight travel, with higher travel concentrations during peak seasons. The role is located within a two-hour radius of Los Angeles, California, and reports remotely to Tulsa.

Requirements

Working knowledge of industrial instrumentation and controls, including analog transmitters, temperature and pressure measuring devices, and PID controls.
Proficiency with AC and DC circuits, including relay logic.
Analytical ability and an interest in engines, controls, and emissions.
Enthusiasm for learning and becoming an expert.
Ability to make independent decisions and work in a loosely structured environment.
Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
Strong problem-solving skills.
0–4 years of prior field service technician experience, or equivalent knowledge, skills, and abilities.
Excellent communication and interpersonal skills, including effective written and verbal communication.
Proficiency with MS Office applications, including Outlook, Word, Excel, and PowerPoint.
Must pass a proficiency test.
Valid driver's license.
Must possess a passport or be able to obtain one.
Able to stand, walk, bend, climb, and kneel for extended periods; work on uneven terrain and on scaffolds, ladders, catwalks, and elevated platforms; and maintain stamina during demanding tasks, travel, and variable shift work.
Able to lift, carry, push, or pull materials and tools up to 50 pounds unassisted and occasionally handle heavier items with assistance or mechanical aids.
Able to transport tools and equipment across job sites and through confined or restricted-access areas.
Able to work at elevations exceeding six feet using aerial lifts, scaffolding, or fall-protection systems in accordance with OSHA standards.
Able to enter, work in, and exit confined spaces under permit-required confined-space procedures.
Able to maintain awareness around active machinery and energized systems, and work outdoors in extreme weather and around noise, dust, fumes, vibration, and engine exhaust.
Must have clear vision (corrective lenses permitted), color recognition, and depth perception, and be able to detect abnormal equipment sounds, smells, or vibrations.
Able to follow complex instructions, interpret technical drawings and manuals, and clearly communicate hazards and tasks to team members.

Nice To Haves

Foreign-language skills are a plus.

Responsibilities

Commission the total system scope supplied by MIRATECH at new installations.
Perform routine maintenance and service on existing products.
Provide telephone customer support, including troubleshooting and identifying replacement parts.
Coordinate on-site activities and participate in project meetings.
Provide post-commissioning customer training on equipment operation and maintenance.
Submit daily reports to customers and internal staff while in the field.
Follow up with customers after completing service work.
Stay up to date on company products and services.
Plan work schedules efficiently.
Maintain calibration of test equipment and special tools.