Field Service Technician
About The Position
Pengate Handling Systems is seeking a skilled, customer-focused Field Service Technician to diagnose and repair material handling equipment at customer sites. The technician will communicate directly with customers and help keep equipment operating safely and efficiently. The role offers varied field work, independence, and responsibility for results. The position includes a company-provided service vehicle and gas card, competitive compensation, medical, dental, and vision coverage, 401(k), and training and development opportunities. Pengate Handling Systems is an Equal Opportunity Employer and provides reasonable accommodations for individuals with disabilities. Potential hires are subject to pre-employment checks, including background checks and drug screenings.
Requirements
- Experience in mechanical, electrical, automotive, material handling, or related repair fields.
- Valid driver’s license and clean driving record.
- Strong troubleshooting and problem-solving skills.
- Effective communication skills with customers and internal teams.
- Ability to work independently in the field.
- Focus on accurate paperwork and documentation.
Responsibilities
- Serve as a trusted technical resource for customers and internal teams.
- Diagnose, troubleshoot, and repair material handling equipment, from basic to advanced repairs.
- Perform comprehensive forklift inspections to identify needed repairs and proactive maintenance.
- Communicate with customers about repair needs, timelines, cost changes, and additional service recommendations.
- Work safely and follow company safety policies and industry best practices.
- Complete accurate, organized service documentation and submit it within required timelines.
- Maintain and safely operate a company-provided service vehicle, including its parts inventory.
- Keep work areas clean, organized, and professional at customer sites.
- Represent the company through professional appearance, communication, and customer service.
Benefits
- Competitive compensation
- Company service vehicle and gas card
- Medical, dental, and vision coverage
- 401(k)
- Training and development opportunities
- Stable, growing industry with long-term customer relationships
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
