Field Service Technician

Crown Equipment Corporation•Sanford, NC

About The Position

Crown Equipment Corporation is seeking a knowledgeable, customer-focused technician to service lift trucks. The role involves troubleshooting, diagnosing, and repairing Crown and other makes of lift trucks, performing planned maintenance at customer locations, maintaining a service van and its inventory, and completing paperwork after each job. This position offers award-winning service training, a company vehicle, tool insurance, uniforms, specialty tools, and career advancement opportunities. The schedule is 40 hours per week plus overtime and is primarily first shift. Crown requires employees to be legally authorized to work in the United States and does not provide sponsorship for this role.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes, including knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment are preferred.
  • Familiarity with common hand tools, electrical and air tools, a torch, an arc welder, and various types of testing equipment.
  • Industry-related training is preferred.
  • Ability to read and understand service manuals, plan, and follow through.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Health, dental, vision, and prescription drug plan
  • Flexible benefits plan
  • 401(k) retirement savings plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Award-winning service training
  • Company vehicle for field service technicians
  • Tool insurance
  • Uniforms
  • Specialty tools
  • Career advancement opportunities
  • Overtime
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