Field Service Technician

Blanchard Machinery•Gaston, SC

About The Position

The Field Service Technician is a self-motivated, independent worker who learns quickly, works under pressure, and is willing to work in varying conditions. The role receives intensive training in troubleshooting, technical procedures, and safety. It involves both shop and field work maintaining, diagnosing, troubleshooting, and repairing mechanical, hydraulic, diesel-powered, electrical, and pneumatic equipment. Work ranges from basic troubleshooting and preventive maintenance to component replacement. The technician performs inspections, installs or replaces parts, tests equipment, completes job-related paperwork and reports, maintains a service truck and its equipment, and provides customer service. Shift work, weekends, and/or 24-hour call may be required.

Requirements

High school diploma.
At least 3 years of experience working on heavy equipment.
Valid driver’s license and safe driving record.
Valid Class A or B CDL license.
Complete set of tools capable of working in and around heavy equipment.
Knowledge of troubleshooting techniques and proper repair procedures.
Ability to read and interpret electrical and hydraulic schematics, operating manuals, and maintenance service manuals.
Basic understanding of electrical, hydraulic, and pneumatic circuits, drawings, and prints.
Basic working knowledge of equipment operation and associated operating systems.
Familiarity with electronic cables, connections, and sensors.
Organizational and time-management skills, including the ability to set and maintain priorities.
Ability to handle the stress of a fast-paced industry and deadlines professionally.
Ability to work as an enthusiastic, hardworking team member and complete work with minimal supervision.
Strong interpersonal skills and excellent written and oral communication skills.
Professional conduct when representing Blanchard and working with customers.
Strong problem-solving skills, attention to detail, and accuracy.
Ability to address problems involving a few concrete variables in standardized situations.
Ability to work primarily outdoors in heat, cold, wet, humid, dry, and arid conditions.
Ability to use required personal protective equipment and perform physical work including standing, stooping, squatting, pushing, pulling, twisting, turning, and lifting.
Ability to lift up to 75 pounds unassisted.
Ability to see, read, and write to complete job responsibilities, and use computers and other technology.

Responsibilities

Contribute to a positive work environment and promote BMC’s vision, mission, and values.
Perform job responsibilities safely and promote a safe and healthy work environment.
Maintain, troubleshoot, diagnose, and repair mechanical, hydraulic, diesel-powered, electrical, and pneumatic equipment.
Service equipment such as diesel engines, transmissions, drivetrain components, winches, pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic and pneumatic systems, gearboxes, PTOs, electrical systems, equipment cabs and controls, chassis and suspension, and A/C systems.
Perform company-required inspections and basic troubleshooting of electrical, mechanical, hydraulic, and pneumatic systems.
Install or replace new or reconditioned repair parts and test equipment for proper operation.
Ensure total customer service and perform duties safely, efficiently, and effectively.
Operate lifting devices and use diagnostic equipment, including Cat ET and CAT-SIS.
Complete assigned paperwork, including parts requisitions, timecards, part returns, service reports, and other necessary forms.
Maintain the service truck and the equipment carried on it.
Perform other related duties as assigned.