Field Service Technician

Solaris Oilfield Infrastructure, LLC•Williston, ND
•Onsite

About The Position

The Field Service Technician provides service and customer support for Solaris products and equipment deployed at oil and gas locations in the United States. The technician handles daily service delivery and serves as the customer’s primary point of contact in the field. The role requires daily travel to customer locations to provide onsite support and training, perform electrical and mechanical maintenance and routine inspections, and report on operations to help ensure successful equipment operation. The position may be based in any of Solaris’s current basins, including Texas, New Mexico, Oklahoma, Louisiana, Pennsylvania, Utah, Wyoming, or North Dakota; this list is not exhaustive. Technicians may be assigned to alternate locations for extended rotations of up to five weeks.

Requirements

  • Experience in field operations, rigging systems in and out, and general maintenance.
  • Ability to learn quickly and work independently with a self-starter mentality.
  • Ability to work under pressure and in varying weather conditions.
  • Ability to work in a team-oriented culture and exercise sound independent judgment in support of customers and the company.
  • Strong computer skills and knowledge of computer-based programs.
  • Strong interpersonal communication skills and ability to communicate efficiently with coworkers, managers, and customers.
  • Proficient conflict-resolution skills.
  • Ability to adapt to last-minute changes and changing work priorities.
  • Ability to provide detailed and complete reports and data efficiently.
  • Legally authorized to work in the United States without requiring sponsorship for employment visa status.

Nice To Haves

  • Two years of electronic technician experience preferred.
  • Two years of oilfield-related field service experience preferred.

Responsibilities

  • Install, maintain, inspect, and repair Solaris equipment and its basic electronic control systems.
  • Conduct onsite training for customers operating Solaris equipment and controls.
  • Perform daily equipment inspections and visit customers daily to provide customer service.
  • Respond promptly to service requests and troubleshoot and repair equipment as needed.
  • Communicate estimated repair timelines to affected parties.
  • Perform preventative maintenance on a regular schedule.
  • Log services and report progress to management using Solaris’s automated operational reporting system.
  • Use and store equipment safely and properly.

Benefits

  • Competitive compensation packages.
  • Medical, dental, and vision benefits.
  • Disability insurance.
  • Company-paid life and AD&D insurance, with supplemental offerings.
  • Company matching 401(k) retirement plan.
  • Paid time off, including 10 paid holidays.
  • Career progression opportunities.
  • Tuition reimbursement.
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