Field Service Technician - DISA
About The Position
The Field Service Technician provides mechanical, electrical, and technical support to customers for DISA green sand molding equipment. The role covers commissioning, installation, inspection, maintenance, service, repair, rebuilds, and upgrades, including inspecting DISA molding equipment. The technician works at customer sites to install and configure equipment, maintain and restore its performance, and provide customers with technical guidance and training. The position also involves documenting service work, supervising projects and contractors as needed, and completing ongoing education and certifications to maintain current technical knowledge.
Requirements
- High school graduate or GED.
- Three to seven years of related experience.
- Valid driver’s license with a good driving record.
- Proficiency in Microsoft Office, including Outlook.
- Willingness to train and learn the AX ERP system.
- Knowledge and aptitude in electrical, mechanical, PLC, pneumatic, and hydraulic systems.
- Proficiency in blueprint reading and interpretation.
- Understanding of basic Geometric Dimensioning and Tolerancing (GD&T) terminology.
- Must be authorized to work for any employer in the United States.
Responsibilities
- Install new DISA equipment and ensure it is properly configured and integrated with existing systems at customer sites.
- Perform regular maintenance checks to prevent equipment issues and maintain optimal performance.
- Diagnose equipment malfunctions and determine appropriate solutions.
- Make necessary mechanical and electrical repairs or replacements.
- Provide customers with technical training, guidance, and support on equipment use and maintenance, and develop customer relationships.
- Document service activities, including repairs, maintenance, and customer interactions, as needed.
- Comply with Norican’s Environmental, Health and Safety requirements and applicable federal, state, and local EHS requirements.
- Supervise projects and contractors as needed.
- Complete continuing education and certifications to maintain current technical knowledge of equipment lines.
- Inspect DISA molding equipment.
Benefits
- Competitive health insurance options.
- Employer-paid short-term and long-term disability coverage.
- Employer-paid life insurance.
- Employer-paid critical illness and accidental coverage.
- 401(k) with employer match.
- Paid vacation and sick time.
- Paid holidays.
- Annual bonus opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
