Field Service Technician - Albany

Culligan Quench • Albany, NY

3d • Onsite

About The Position

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This customer-facing position requires technical skill, a professional demeanor, and a commitment to safe work practices. Hands-on training is provided.

The schedule is Monday through Friday, 7:00 AM–4:30 PM, though it may vary by market. The listed pay is $23.00–$24.00 per hour based on experience and location; another listing states $23–$23.75 per hour. Overtime potential is offered. The role includes driving a company vehicle to customer locations and using tools and a tablet or mobile device to perform and document service work.

Requirements

• Mechanical aptitude, including experience working with tools or repairing equipment.
• Comfort operating a vehicle for work and familiarity with routes or GPS; experience may be in a company or personal vehicle.
• Professional, service-minded demeanor and good customer service and communication skills.
• Valid, active driver’s license.
• At least 21 years of age to operate company vehicles.
• Basic computer skills to record service and communicate with team members.
• Ability to lift 70+ lbs, bend, squat, and climb ladders.
• High school diploma or equivalent.
• Ability to pass a pre-employment background check and drug screen.

Nice To Haves

• Technical school training preferred.

Responsibilities

• Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
• Replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain the company vehicle according to policy, including keeping mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

Benefits

• Competitive hourly rate with overtime potential.
• Medical, dental, and vision insurance starting Day 1.
• 401(k) match of 50% up to 6%.
• 10 paid holidays plus PTO.
• Company take-home vehicle, gas card, and tools.
• Paid training and ongoing career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED