Field Service Technician

Group CBS•Sacremento, CA, US, CA

3d•$30 - $60

About The Position

The Field Service Technician supports acceptance and maintenance testing for assigned teams, projects, and customers. The role involves traveling to customer sites to inspect, test, troubleshoot, start up, and collect data on electrical systems, while supervising and mentoring trainees, assistants, and technicians. The technician also supports project coordination, scope tracking, documentation, customer communication, regulatory compliance, emergency on-call coverage, and the sales process as a technical expert in electrical testing and maintenance. The position works Monday through Friday, 8 a.m. to 5 p.m. Duties include maintaining, testing, repairing, rebuilding, and replacing electrical equipment and systems across low-, medium-, and high-voltage applications. The technician performs testing and commissioning, interprets test data and insulated fluids, completes safety analyses and field reports, and reviews timecards, expenses, and project reports. Duties may be modified, and other tasks may be assigned.

Requirements

High school diploma or equivalent GED certification.
Industrial safety processes and lockout/tagout (LOTO) knowledge.
Electrical or construction background, or experience as an Electrical Field Service Engineer.
Ability to read and interpret blueprints, schematics, and three-line drawings.
Ability to work safely in low-, medium-, and high-voltage applications.
Experience using test equipment such as megger, hi-pot, WRM, TTR, power factor test sets, and high-current breaker test sets.
Proficiency in LOTO and Job Hazard Analysis practices.
Ability to record and interpret test data, including component, power-quality, and engineering-study data.
Ability to maintain strong client relationships and exhibit professionalism.
Proficiency in Word, Excel, Access, and PowerPoint.
Strong electrical and mechanical skills.
Strong organizational skills and attention to detail.
Clear written and verbal communication skills.
Ability to organize and write procedures logically and methodically.
Good time-management skills and ability to multitask and work at a fast pace.
Ability to work well in a team environment and maintain confidential information.

Nice To Haves

Three or more years of electrical testing experience.
A Bachelor of Science in Electrical Engineering (BSEE); not required.

Responsibilities

Travel to customer sites to inspect, test, troubleshoot, start up, and collect data on electrical systems.
Supervise trainees, assistants, and technicians completing electrical testing duties.
Guide, mentor, train, and supervise Level 1 and Level 2 certified NETA trainees and assistant technicians.
Observe testing, assign project work to capable technicians, and ensure consistent testing of similar items.
Track project scope completion and communicate with ABM and customer management.
Maintain, test, repair, rebuild, and replace low-, medium-, and high-voltage switchgear and circuit breakers.
Troubleshoot automatic transfer switches.
Test and inspect low-, medium-, and high-voltage cable installations.
Maintain, test, and repair transformers and related equipment.
Test and calibrate solid-state and electromechanical relays.
Perform relay calibration and power metering.
Conduct low- and medium-voltage motor control center and contractor testing.
Start up, troubleshoot, and repair generator controls and transfer schemes.
Test and commission protection and control systems on high-voltage substations.
Sample and interpret insulated fluids.
Complete Job Hazard Analyses, including arc-flash and shock analyses.
Review and submit timecards, expense reports, and project reports.
Document test results and complete field reports.
Rotate emergency on-call duty.
Maintain strict compliance with regulatory laws.
Assist in the sales process as a technical expert in electrical testing and equipment maintenance.