Field Service Technician- Remote

Palm Harbor Homes•Albany, OR

1d•$17 - $22•Remote

About The Position

The Field Service Technician installs and repairs Cavco products, performing on-site post-installation repair, calibration, and maintenance. This role requires applying knowledge of electronics, electrical circuits, and appliances. The technician will review work orders, manuals, blueprints, and schematic diagrams to determine tasks and necessary tools and parts. They will also discuss assignments with customer representatives, inspect installation sites, and test electrical components, replacing faulty parts as needed. The position involves conducting routine preventative maintenance, ensuring products meet specifications, and potentially training customers on equipment operation. The role may also include repairing printed circuit boards and performing emergency repairs during off-business hours. The technician must be able to travel, including occasional out-of-town overnight stays, and will travel to Millersburg, Oregon for interviews and factory tours to gain product knowledge.

Requirements

High school graduate with some college preferred
2 – 4 years previous relevant, related experience
Demonstrate the ability to anticipate and solve practical problems or resolve issues
Demonstrated in-depth customer service history
Effective ability to communicate orally or in written form effectively with co-management, internal, and external customers
Experience operating a van or box truck.
Ability to work in a fast-paced environment
Ability to work independently and with others
Ability to multitask
Professional Appearance is mandatory
Attention to detail
Must have a valid state driver’s license.
Must maintain a clean and insurable driving record throughout employment, as defined by company vehicle insurance standards.
Must pass a drug screen and DOT physical
Must pass a background check

Responsibilities

Installs and repairs Cavco products, and performs on-site post-installation repair, calibration, and maintenance as scheduled or required, applying knowledge of electronics, electrical circuits, and appliances.
Checks work orders and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation of repair assignment.
Discusses assignment with customer's representative and inspects installation site to verify that electrical supply wires, conduit, switches, and circuit breakers are installed according to specifications.
Tests electrical components, such as wiring, switches, and relays, using testing instruments, and replaces faulty components, using hand tools.
Conducts routine preventative maintenance according to established guidelines and schedules.
Ensures that Cavco products meet defined specifications.
May train customers in operation of equipment.
May repair faulty printed circuit boards.
May be on-call and perform emergency repairs during off-business hours.
Ability to travel, with occasional out of town overnight travel.
Travel to Millersburg Oregon to interview with our Service Manager and our General Manager and tour the Cavco Factory to gain knowledge about our products and the homes we build.