Field Service Technician, Metrology

Concept Machine • Delafield, WI

11d • Onsite

About The Position

Performs routine field-service support, calibration, and repair activities for metrology equipment. The technician conducts periodic maintenance, basic troubleshooting, mechanical and electronic repairs, part replacement, and calibration. Using standard procedures, the technician assesses situations and repairs malfunctioning machines, then reports design, reliability, maintenance, and calibration results through field service management software. Work takes place at customer locations and/or in the office or service center. The position requires a minimum 40-hour work week and is non-exempt.

Requirements

• Associate's degree or equivalent college or technical school education, two years of relevant experience and training, or an equivalent combination of education and experience.
• 0–2 years of prior experience in a similar or related field.
• Self-leadership, interpersonal communication, and relationship-building skills.
• Ability to handle and prioritize multiple tasks, work under pressure, and meet deadlines.
• Professional conduct, integrity, and accountability.
• Ability to make recommendations to resolve problems or issues using sound judgment.
• Ability to communicate effectively with customers.
• Proficiency in Microsoft Office.
• Ability to travel as needed, estimated at 50–75%.
• Ability to stand and sit for periods depending on job requirements; frequent alphanumeric keyboarding; and ability to view a computer for periods.
• Ability to exert up to 10–20 pounds occasionally, balance, reach, grasp, crouch, and lift boxes and products from the floor and above the shoulders.

Responsibilities

• Install, troubleshoot, and repair metrology machines in the service center or at customer sites.
• Calibrate existing inspection equipment.
• Complete calibration certificates.
• Keep all required training and certifications current and up to date.
• Report design, reliability, maintenance, and calibration results through field service management software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree