Field Service Technician

Military Spouse Corporate Career Network•Washington Township, NJ

About The Position

The Field Service Technician installs, maintains, troubleshoots, and repairs equipment at customer sites. The role calls for technical aptitude, strong customer service, and the ability to work independently while representing the company professionally in the field. Travel by vehicle and air within the Continental USA is required, including overnight travel. The technician must be able to work flexible hours, including evenings or on call as needed; weekend work is rare but may occur.

Requirements

  • Valid driver’s license with a clean driving record.
  • Ability to travel within the Continental USA, including overnight travel.
  • Strong troubleshooting and problem-solving skills.
  • Ability to read technical manuals.
  • Excellent verbal and written communication skills and a professional customer-facing demeanor.
  • Physical ability to lift, climb ladders, and stand for extended periods.
  • Willingness to work flexible hours, including evenings or on call as needed; weekends may occasionally be required.
  • Prior experience in a customer-service-oriented technical role.
  • At least two years of hands-on experience in mechanical, electrical, or related technical work.
  • Mechanical ability and ability to use hand tools and power tools.
  • Basic computer proficiency, including service software, mobile apps, and Microsoft Office.

Nice To Haves

  • Bilingual skills, particularly Spanish.

Responsibilities

  • Install, maintain, troubleshoot, and repair equipment at customer sites.
  • Represent the company professionally while providing customer service in the field.
  • Travel by vehicle and air within the Continental USA, including overnight travel.
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