Field Service Technician (Assistant)

Electronic Power Design•Houston, TX

About The Position

Electronic Power Design, Inc. (EPD) is seeking a motivated, technically inclined Assistant Technician to support its Field Services team with installation, testing, commissioning, troubleshooting, and maintenance of electrical power and control systems. The role works alongside experienced technicians and engineers to support safe, high-quality service delivery and customer satisfaction, while building hands-on field-services experience through training and mentorship. When not assigned to field projects, the technician supports production, manufacturing, assembly, and testing activities. The role serves customers in commercial, industrial, manufacturing, energy, and related industries and requires domestic and international travel up to 80% of the time. Work takes place in field, manufacturing, industrial, construction, and customer-site environments, with varying exposure to heat and cold and the use of required personal protective equipment.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with a clean driving record.
  • Basic understanding of electrical theory and mechanical systems.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to work independently and collaboratively in a team environment.
  • Commitment to safety, quality, and customer service.
  • Ability to stand and walk for extended periods during field-service and production activities.
  • Ability to safely lift and carry up to 50 pounds.
  • Ability to lift bulky or awkwardly shaped items weighing up to 35 pounds from floor level or above shoulder height.
  • Ability to safely perform team lifts for items exceeding individual lifting limits or involving ergonomic challenges, such as uneven weight distribution or repetitive motion.
  • Ability to work effectively in varying environmental conditions, including heat and cold exposure.
  • Ability to travel domestically and internationally up to 80% of the time.
  • Ability to work safely in industrial, manufacturing, construction, and customer-site environments.
  • Ability to perform physically demanding tasks while wearing required personal protective equipment.

Nice To Haves

  • 1–3 years of mechanical, electrical, manufacturing, or field-service experience preferred.
  • Proficiency with Microsoft Office applications.
  • Houston Area Safety Council (HASC) Safety Essentials Certification.
  • OSHA 10-Hour General Industry Certification.
  • First Aid / CPR / AED Certification.
  • Experience working with switchboards, motor control centers, drives, generator controls, or automation systems.
  • Experience using hand tools, power tools, and electrical testing equipment.
  • Ability to read electrical schematics and technical drawings.

Responsibilities

  • Support installation, testing, commissioning, startup, and maintenance of electrical power and control systems.
  • Assist senior technicians with troubleshooting, diagnosing, and repairing electrical and mechanical issues.
  • Participate in job-site inspections, equipment evaluations, and field-service activities.
  • Support customers across commercial, industrial, manufacturing, energy, and related industries.
  • Read and interpret electrical drawings, schematics, and technical documentation.
  • Safely use hand tools, power tools, and testing equipment.
  • Develop technical skills through hands-on training and mentorship.
  • Support production, manufacturing, assembly, and testing activities when not assigned to field projects.
  • Learn EPD products, manufacturing processes, and quality standards.
  • Contribute to continuous improvement and operational excellence initiatives.
  • Maintain clean, organized, and efficient work areas.
  • Document service activities, findings, and project outcomes; maintain accurate service records and technical documentation.
  • Communicate work progress and recommendations to supervisors and team members.
  • Participate in meetings, training sessions, and project reviews.
  • Follow safety policies, PPE requirements, and customer safety procedures; promote safe work practices in field and manufacturing environments.
  • Represent EPD professionally while supporting customers and internal teams.

Benefits

  • Hands-on training, mentorship, technical certifications, and real-world experience.
  • Opportunity for technical and career development in field services and electrical power systems.
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