Field Service Technician

RDO Equipment Co. • Hermiston, OR

55d • Onsite

About The Position

We’re hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. RDO Equipment Co. in Hermiston belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Othello support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

Requirements

• Mechanical background or schooling in diesel mechanics.
• Clear and concise, written or verbal, communication abilities, whether partnering directly with customers or within our team.
• Able to work independently and as part of a team.
• Keen attention to detail.
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Nice To Haves

• Experience in diesel mechanics preferred.

Responsibilities

• Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Identify and resolve issues efficiently and independently.
• Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Follow safety guidelines and procedures.
• Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Maintain a clean and efficient work environment.

Benefits

• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed