Field Service Technician

Lincoln Electric

13d•Remote

About The Position

The Field Service Technician provides field service and support for various types of industrial automation equipment, including troubleshooting, repair, installation, maintenance, and training. Work is performed on-site at customer facilities or in-house at a company-owned location. The role is based remotely in Tennessee and requires 80–100% travel. Lincoln Electric strives to have technicians home on weekends and in their home territory one week per month.

Requirements

High school diploma or GED.
Minimum five years of field service experience.
Ability to read and interpret electrical and mechanical prints.
Ability to successfully complete start-up and debug on basic to intermediate-level systems.
Intermediate electrical troubleshooting skills.
Ability to travel as required; the position involves 80–100% travel.
Occasional standing, walking, sitting, hand use, reaching, talking, and hearing; repetitive activity and computer work; vision capabilities including close, distance, color, peripheral, and depth perception and ability to adjust focus.

Nice To Haves

Technical or vocational school education.
Associate degree focused in electrical, mechanical, mechatronics, or robotics.
Four or more years of electrical troubleshooting experience.
Machine programming experience with PLC/HMI.
Safety system, network, and Fieldbus programming and troubleshooting experience.
Experience in robotic processes.
Hydraulic, pneumatic, and lubrication system troubleshooting experience.
Experience with in-field installation and start-up of intermediate to advanced-level manufacturing equipment.
Knowledge of preventative maintenance systems for intermediate to advanced-level manufacturing equipment.
Fanuc and ABB robot programming experience.
Basic knowledge of GMAW or plasma cutting robotic processes.
Record of positive customer feedback.

Responsibilities

Provide technical support, troubleshooting, testing, training, installation, and maintenance.
Deliver a consistent, positive, and exceptional customer service experience.
Work independently or as part of a team, depending on the work environment.
Troubleshoot industrial electrical, mechanical, PLC, HMI, robot programming, network, and Fieldbus systems.
Take initiative to meet challenging project timelines and budgets.
Travel as required for installation, start-up, or field support to complete projects successfully.
Support all aspects of equipment installation, including rigging, alignment, wiring, and start-up.
Complete work-related documentation on time.
Identify potential future opportunities with customers while on-site.
Assist with other activities that support ongoing strategies.