Field Service Technician

Mazak Corporation • Milwaukee, WI

4d

About The Position

Mazak Corporation is seeking a Field Service Technician to install equipment, train customers, perform warranty repairs, and provide post-warranty service on CNC lathes and machining centers. Technicians have regional responsibilities and work directly from their residences. The position reports to the Midwest Technology Center in Schaumburg, Illinois, and serves customer facilities primarily in the Milwaukee, Wisconsin area. Travel is required, including overnight or multiple-night stays.

The technician installs machines and accessories, including assembly, leveling, alignment, adjustment, calibration, and wiring. The role also involves diagnosing and repairing mechanical, electrical, and software problems, testing equipment after installation or repair, learning new machine features and accessories, and documenting work in reports. The technician uses test equipment for troubleshooting and is expected to promote a safe and healthy work environment.

Requirements

• Five years of experience in CNC maintenance and repair.
• Two-year technical training in electronics, mechanics, or machine tool assembly.
• High school diploma.
• Ability to read and understand engineering drawings.
• Ability to work independently or in a group while completing necessary tasks.
• Ability to understand PLCs and hydraulic/pneumatic circuits.
• General computer skills.
• Ability to lift up to 50 pounds repeatedly on a daily basis and heavier items over 50 pounds periodically.
• Problem-solving ability.
• Sound writing and reporting skills.
• Strong people skills.
• Willingness to travel, including overnight or multiple-night stays.

Responsibilities

• Proactively promote a safe and healthy work environment for all employees.
• Install machines and accessories at customer sites, including assembly, leveling, aligning, adjusting, calibrating, and wiring.
• Diagnose and repair mechanical, electrical, and software problems on machines and accessories at customer sites.
• Test machines and accessories after completing installation or repair.
• Train customers on machine functions.
• Learn new machine features and accessories as they become available.
• Complete reports documenting installations, assessments of reported problems, repairs, and parts installed.
• Travel to customer locations, including assignments requiring overnight or multiple-night stays.
• Use troubleshooting equipment such as indicators, test bars, clamp-force equipment, and gauges.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree