Field Service Technician

Dashiell•Albuquerque, NM
•Onsite

About The Position

Dashiell is seeking a Field Service Technician for its Field Services team, supporting high-voltage substation and power system testing, maintenance, and commissioning. The position is based in the Albuquerque, New Mexico office and reports to the Field Supervisor. Hiring level—Level I, Level II, Level III, or Senior—is determined by the candidate’s experience, qualifications, and demonstrated knowledge. Scope, autonomy, and assignment complexity increase with each level. The role performs and, at higher levels, leads electrical testing and commissioning of substations, switchgear, transformers, circuit breakers, protective relay systems, power apparatus, and low-voltage AC/DC station auxiliary systems. Responsibilities also include troubleshooting, test documentation, safety practices, crew coordination, and communication with clients and project teams. Extensive travel, including overnight stays, is required. This is a safety-sensitive position involving outdoor work in varying weather and exposure to electrical hazards, energized equipment, arc flash environments, and industrial job-site conditions. Dashiell offers a competitive compensation and benefits package. Candidates must be at least 18 years old and authorized to work permanently in the United States without current or future visa sponsorship.

Requirements

  • An Associate’s or Bachelor’s degree in Electrical Engineering Technology, Electrical Technology, Electrical Engineering (Senior Level), or a related technical field; equivalent field technician experience may substitute for the degree (2 years for an Associate’s degree or 4 years for a Bachelor’s degree).
  • Level I: No prior professional experience is required; foundational electrical systems knowledge through education or related exposure is expected.
  • Level II: At least 1 year of experience in electrical testing, commissioning, or a related field service role.
  • Level III: At least 3 years of progressive experience in electrical testing, commissioning, or a related field service role.
  • Senior Level: At least 5 years of progressive high-voltage electrical testing and commissioning experience, with demonstrated crew leadership or senior technician capability.
  • Basic understanding of high-voltage electrical systems, substations, power apparatus, and power distribution equipment for Level I.
  • Demonstrated proficiency in standard high-voltage testing procedures and working knowledge of protective relay testing, power apparatus testing, and low-voltage AC/DC station auxiliary systems for Level II.
  • Demonstrated expertise in advanced high-voltage testing, protective relay testing, power transformer testing, circuit breaker testing, cable testing, and power system commissioning for Level III.
  • Ability to independently lead complex, multi-discipline test procedures and advanced protective relay schemes with minimal supervision for Level III.
  • Expert-level knowledge of electrical testing and commissioning, full system commissioning, and station auxiliary systems for Senior Level.
  • Ability to lead, manage, and develop field crews across multiple concurrent engagements for Senior Level.
  • Ability to read and interpret electrical drawings, schematics, one-line diagrams, and wiring diagrams; perform relevant electrical calculations, including transformer ratio, power factor, and relay/metering calculations.
  • Mathematical proficiency through trigonometry for Levels II and III.
  • Strong analytical and troubleshooting skills, including diagnosing anomalies, performing root cause analysis, and developing corrective actions for Level III.
  • Strong technical report writing and review skills, including the ability to approve comprehensive commissioning documentation for Senior Level.
  • Thorough knowledge of safety and health regulations for high-voltage electrical work, including NFPA 70E and OSHA standards, for Senior Level.
  • Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
  • Effective verbal and written communication skills, with increasing ability at higher levels to communicate with project leadership, engineering, and clients.
  • Valid driver’s license, acceptable driving record, and ability to operate company vehicles safely.
  • Willingness and ability to travel extensively, including overnight stays.
  • Ability to pass a pre-employment background check and drug screen.
  • TWIC card or ability to obtain one.
  • Ability to meet the physical requirements of the role, including standing and walking for up to 8–12 hours, climbing stairs and ladders, accessing elevated work areas, occasionally lifting and carrying up to 50 pounds, bending, kneeling, crouching, working in confined spaces, working near energized electrical equipment, and wearing required PPE.
  • At least 18 years of age and legally authorized to work permanently in the United States without current or future visa sponsorship.

Nice To Haves

  • Experience with Doble, Megger, Omicron, or similar test equipment platforms.
  • Prior experience in electric utility transmission and distribution construction or industrial commissioning environments.
  • Familiarity with NFPA 70E, IEEE, and ANSI standards applicable to high-voltage testing.
  • Experience with SCADA systems, power line carrier, infrared thermography, and phasing/loading verification, particularly at higher levels.
  • Project management training or certification, such as PMP or CAPM, for Senior Level.

Responsibilities

  • Perform electrical testing and commissioning on high-voltage substations, switchgear, transformers, circuit breakers, protective relay systems, power apparatus, and station auxiliary systems.
  • Perform standard and advanced electrical tests, including insulation resistance, contact resistance, transformer turns ratio, power factor, hi-pot, circuit breaker timing, cable testing, and cable fault location, as appropriate to level.
  • Test and calibrate microprocessor-based protective relay systems, including complex protection schemes at higher levels.
  • Test, maintain, commission, and troubleshoot low-voltage AC/DC systems, including station batteries, chargers, inverters, and distribution panels.
  • Support equipment start-ups and energization by preparing test equipment, running cables, and recording test data.
  • Perform electrical calculations and verify transformer ratios, power factor corrections, relay and metering circuits, and fault current analysis as appropriate to level.
  • Read and interpret electrical drawings, schematics, one-line diagrams, and wiring diagrams; redline drawings to document field conditions as needed.
  • Diagnose testing anomalies, equipment issues, and failures; conduct root cause analysis and develop or direct corrective actions as appropriate to level.
  • Prepare, validate, review, and approve test reports, commissioning documentation, field notes, and quality deliverables according to level.
  • Lead field assignments, coordinate crew activities, allocate resources, and manage field crews across concurrent engagements at senior levels.
  • Provide technical guidance, mentorship, training, onboarding, and performance feedback to junior and developing technicians.
  • Serve as a technical point of contact and, at the Senior level, the primary client-facing field representative; coordinate with clients, Field Supervisors, Project Managers, and Engineering.
  • Develop or review switching orders, test procedures, and commissioning plans; apply appropriate switching procedures for high-voltage equipment.
  • Conduct or participate in Job Safety Task Analyses, safety briefings, and safety stand-down meetings; follow and enforce applicable safety requirements.
  • Support proposal and estimating teams with technical input on testing scope, duration, crew and equipment requirements.
  • Follow PPE, lockout/tagout, NFPA 70E, OSHA, company motor vehicle, and applicable drug and alcohol testing requirements.
  • Travel frequently, including overnight stays, and operate company vehicles safely.
  • Perform special projects and other duties as assigned or requested.

Benefits

  • Company-paid life insurance.
  • Accidental death and dismemberment insurance.
  • Long-term disability insurance.
  • Employee assistance program.
  • Medical coverage through a traditional PPO or one of two high-deductible health plans, with FSA or HSA options.
  • Dental coverage.
  • Vision coverage.
  • Supplemental life insurance.
  • Short-term disability.
  • Critical illness insurance.
  • Group accident insurance.
  • Hospital indemnity insurance.
  • 401(k) plan with immediate vesting.
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