Field Service Technician

Opus•City of Kingston, NY

3d•$22 - $24

About The Position

Opus Inspection, Inc. is hiring a Field Service Technician in the Kingston area. The role provides electronic field-service support for equipment, instruments, and analytical systems used in the emissions inspection program. The technician installs, repairs, maintains, and calibrates equipment and serves a territory of approximately 1,200 customers. The position works independently without direct supervision while coordinating with a team of technicians to meet customer needs across a state or regional area. The schedule is Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week, with evenings at home. Pay is $22–$24 per hour, with full benefits offered. The company provides a vehicle, cellphone, tools, and parts.

Requirements

High school diploma or equivalent.
PC diagnostic capabilities, including knowledge of Windows operating systems.
Ability to measure AC and DC voltages and current, and check ohms using a digital multimeter.
Ability to read schematic drawings.
Ability to use a standard set of tools.
Excellent customer service skills.
Working knowledge of standard business practices.
Superior verbal and written communication skills.
Valid driver’s license to operate a company vehicle.
Basic computer data-entry skills.
Ability to lift moderate to heavy items.
Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
Ability to travel and work outside normal operating hours.

Responsibilities

Travel throughout the assigned territory using a company vehicle.
Troubleshoot equipment and review appropriate documents to identify causes of equipment trouble and malfunctions in major test equipment and test procedures.
Install, repair, maintain, and calibrate equipment, instruments, and analytical systems used in the emissions inspection program.
Maintain instruments and equipment.
Provide a high level of customer satisfaction to accounts in the assigned territory.
Generate consumable and service sales, including service agreements.
Complete paperwork and reports for assigned work and assist with records, reports, and other test documents.
Maintain accurate inventory of items in the technician’s possession.
Train customers in the proper operation and maintenance of motor vehicle inspection equipment.
Perform preventive maintenance on the assigned company vehicle.
Perform other duties as assigned.