Field Service Technician - IVS

RL Controls•New York, NY

28d•$25 - $40•Onsite

About The Position

RL Controls is hiring Field Service Technicians to install, test, troubleshoot, and service onboard video surveillance and low voltage systems used on buses and trains in the NYC area. We welcome both developing and experienced candidates.

Requirements

High school diploma or GED; hands on aptitude and safe use of hand/power tools.
Strong communication, organization, reliable attendance, and teamwork.
Valid driver's license and ability to meet customer background screening requirements.
Availability for the assigned overnight schedule and changing project needs.

Nice To Haves

Experience in CCTV/video surveillance, low voltage electrical systems, automotive or transit electronics, equipment installation, troubleshooting, repair, and maintenance is preferred.
Basic IP networking knowledge and technical training in electrical, electronics, automotive, or networking are pluses.
Candidates with 3–5 years of relevant experience may qualify for more independent or lead-level assignments.

Responsibilities

Install, troubleshoot, and service onboard surveillance/electronic systems per manufacturer and project requirements.
Perform low voltage wiring, equipment connections, harness/assembly work, and bench repairs.
Support functional testing, pilot installations, and system commissioning.
Complete service tickets, equipment return (RMA) records, and daily/weekly progress reports.
Track and distribute tools, materials, and equipment; package and document equipment returns.
Follow site safety requirements and use appropriate PPE in transit/customer facilities.
Communicate progress and technical issues to project leads and supervisors; escalate problems promptly.
Experienced technicians may mentor junior staff and coordinate assigned field activities.