Field Service Technician
Corning•Charlotte, NC
•$59,089 - $81,248•Onsite
About The Position
Corning is a leader in glass, ceramic, and materials science, with technologies that push boundaries. Our Optical Communications segment has evolved into a comprehensive provider of industry-leading optical solutions. This role provides technical assistance to internal and external customers, supports field projects, training classes, corporate manufacturing facilities, Product Line Management, and Commercial Sales and Marketing.
Requirements
- High school diploma or equivalent
- Candidate should possess sound mechanical intuition and PC computer literacy
- Must have ability to distinguish colors
- Must be able to lift parcels and equipment weighing up to 50lbs
- Must be able to climb ladders and work from aerial lifts
- Must be able to obtain a U.S. Passport
- Must be willing to travel domestically approximately 60%
- Must possess a valid driver’s license
Nice To Haves
- 5 years technician-related experience
- Associates degree in a STEM field preferred
- Proficiency in using Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint and Visio
- Technical writing ability, with emphasis on effective presentation of detailed concepts
- Knowledge of construction and project planning procedures
- Some related work experience and/or military background in telecommunications
Responsibilities
- Master optical test and splice equipment and procedures required to perform assigned tasks.
- Travel to customer sites to install, test, repair, and document fiber optic communication systems.
- Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation.
- Assist fiber optic training courses at various Corning locations, regional locations, and at customer sites.
- Provide on-site technical assistance and troubleshooting for various Corning customers at various locations.
- Complete on-site investigations of potential product issues raised by customers.
- Conduct product evaluations on both Corning and competitor products.
- Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
- Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.
- Coordinate project and support-related travel and logistical activities and plans as assigned.
Benefits
- Company-wide bonuses
- Long-term incentives
- 100% company-paid pension benefit
- Matching contributions to 401(k) savings plan
- Medical insurance
- Dental insurance
- Vision insurance
- Paid parental leave
- Family building support
- Fitness programs
- Company-paid life insurance
- Disability insurance
- Disease management programs
- Paid time off
- Employee Assistance Program (EAP)
- Recognition program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
