FIELD SERVICE TECHNICIAN (33428)

Equipment Depot Inc. • Houston, TX

6d • Onsite

About The Position

The Field Service Technician repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment. The role involves diagnosing equipment malfunctions, making repairs, checking safety devices, and verifying that repaired equipment meets specifications. The technician communicates with customers about repair needs and completed work, provides estimates when appropriate, and represents Equipment Depot professionally at customer sites.

The work environment varies among the office, job sites, and industrial locations. The technician is also responsible for maintaining the cleanliness and professional image of the service van, coordinating its routine maintenance or other service needs, and submitting required paperwork and time records each day. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

• High school graduate or GED.
• One to three months of related experience and/or training, or a combination of education and experience.
• Knowledge of internet software.
• Valid driver's license and clean driving record.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Ability to perform basic arithmetic with whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
• Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.

Responsibilities

• Read work orders and observe and listen to trucks in operation to diagnose malfunctions.
• Offer solutions that meet customer specifications and provide estimates when appropriate.
• Inspect equipment and make mechanical repairs after analyzing the breakdown.
• Record complete repair details on work orders, including equipment model, serial number, and hour meter reading.
• Obtain customer signatures and communicate repair needs and completed work to customers.
• Inspect protective guards, loose bolts, and specified safety devices, and make adjustments.
• Lubricate moving parts and drive repaired trucks to verify conformance to specifications.
• Represent Equipment Depot professionally to customers.
• Maintain a professional image and keep the service van clean, both externally and internally.
• Coordinate with operations or the service manager when the service van is due for routine maintenance or has other service-related issues.
• Work in a manner that protects customers, Equipment Depot, and the public.
• Return paperwork to the field service coordinator daily, including work orders, fuel receipts, and sublet invoices.
• Submit time cards by 9:00 a.m. daily; when dispatched from home, call in time to the service administrator by 9:00 a.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED