Field Service Technician

Throne Labs•Atlanta, GA
•$25 - $30

About The Position

Throne is hiring a Field Service Technician I to keep its restroom units clean, safe, and operational. The role involves diagnosing and repairing field issues, performing regular maintenance, and supporting improvements to water, waste, and pump systems. It suits someone comfortable working independently and solving hands-on problems, including working with human waste systems. The new-hire rate is $25.00 per hour, and the full pay range is $25.00–$30.00 per hour, with placement based on experience and tenure. Full-time roles are eligible for a comprehensive benefits package, including stock options. Benefits for full-time and part-time employees may vary by state.

Requirements

  • At least 2 years of experience in plumbing, mechanical maintenance, or electrical work.
  • Proficiency using plumbing tools and materials safely and effectively.
  • Strong mechanical aptitude and hands-on troubleshooting skills.
  • Ability to identify and fix issues with pumps, valves, fittings, and water systems.
  • Experience with basic electrical testing, including continuity and voltage, and safe handling of low-voltage systems.
  • Excellent communication skills and ability to work independently in the field.
  • Valid driver’s license and clean driving record.
  • Comfort working with human waste systems.

Nice To Haves

  • Commercial Driver’s License (CDL), or ability to obtain one within 6 months.
  • Certification or license in plumbing, electrical, or a related field.
  • Experience with portable sanitation or RV waste systems.
  • Familiarity with smart technology or IoT-enabled equipment.

Responsibilities

  • Diagnose and repair plumbing, mechanical, or structural issues across Throne units in the field.
  • Perform routine maintenance on water, pump, and electrical systems to help ensure units operate safely and efficiently.
  • Replace and repair components such as valves, fittings, tanks, hoses, seals, toilets, and faucets.
  • Inspect and service pumps, lines, wires, and sensors related to waste management and water flow.
  • Perform minor electrical work as needed, including resetting breakers, replacing components, and testing voltage.
  • Maintain accurate service records, including diagnostics, repairs, and parts used.
  • Collaborate with operations, engineering, and design teams to share field insights and suggest improvements.

Benefits

  • Medical, dental, and vision insurance, with medical options that are 100% employer-paid.
  • Equity for all US-based positions, including stock options.
  • Daily access to earned wages.
  • Monthly cell phone stipend.
  • 401(k) plan.
  • Paid time off that grows with tenure, in addition to paid sick time and paid parental leave.
  • Life insurance and AD&D coverage.
  • Short- and long-term disability insurance.
  • Employee Assistance Program (EAP).
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