Field Service Technician

Morrison Industries LLC•Holland, MI

6d•Onsite

About The Position

Morrison Industrial Equipment is hiring full-time Field Service Technicians at its Holland, Michigan location. Technicians travel locally in a company van to customer sites to diagnose and repair a wide variety of equipment, with an emphasis on forklifts. The role works Monday through Friday on first shift, 40 hours per week, with opportunities for overtime. Technicians receive a paid training program that includes classroom instruction, hands-on and job-shadow training, e-learning, and mentoring. Technicians are automatically enrolled after hire. The company also provides the tools needed upon onboarding through its 18-month Tools for Technicians program; upon completion, the tools become the technician’s property. Training offers opportunities to earn certifications. The company describes itself as family-owned and family-oriented, with more than 70 years of service. It is a material-handling equipment dealer offering forklifts, lifts, floor-cleaning equipment, and other products.

Requirements

Valid driver’s license in good standing.
Strong mechanical aptitude and abilities.
Ability to lift 50 pounds for lifting and moving tasks.
Good customer-relations skills and clear, concise communication.
Ability to work independently or as part of a team.
Ability to use technology such as a laptop or tablet.
Successful completion of a pre-employment drug screen, physical exam, and background check.

Responsibilities

Diagnose and repair equipment breakdowns.
Communicate needed repairs effectively to customers.
Complete work orders in a timely manner.
Coordinate daily with the Parts and Service departments.
Keep the work van clean and stocked with necessary supplies.
Comply with Morrison’s safety procedures and guidelines.
Reliably attend scheduled shifts ready to work.
Perform other duties as assigned.

Benefits

Paid training, including classroom instruction, hands-on and job-shadow training, e-learning, and mentoring.
Tools provided through an 18-month program; technicians keep the tools upon completion.
Health, dental, and vision insurance; flexible spending account options; life and disability insurance, available on the first day of employment.
Paid time off after 90 days of employment.
Paid holidays.
Retirement plan with a match of 50% of the first 6% the employee contributes, up to $2,500 per year.
Employee referral incentives.
Wellness program.
Employee assistance program.
Uniforms.
Tool insurance.
Boot reimbursement up to $200.
Opportunities to earn certifications.