Field Service Technician

COMPANY WRENCH LTD•Frankfort, KY

17d

About The Position

Company Wrench is seeking a dedicated, career-minded Field Service Technician to repair and service equipment and attachments to high quality standards. The technician works independently with minimal direct supervision and provides the company’s “Cutting Edge of Customer Service.” Company Wrench supports career development through training, education, and professional development. The role includes routine maintenance, safety inspections, diagnosing and repairing equipment, sourcing parts and materials, maintaining accurate repair records, and caring for service tools, equipment, and vehicles. Training may be virtual or in person, and overnight travel may be required.

Requirements

Two years of industry experience.
Class A or B CDL, or the ability to obtain a Class A or B CDL.
Strong mechanical skills and aptitude.
Strong diagnostic abilities and mindset.
Good communication skills and safe work habits.
Ability and experience to perform repairs on all major equipment systems.
Working knowledge of equipment operations and mechanical functions.
Provide personal tooling smaller than one-inch drive.
Ability to work with minimal supervision.
Proficient understanding of hydraulic pressure and flow.
Proficient in Ohm’s law.
Proficient in the use of a digital multimeter.

Responsibilities

Champion safety and ensure all work is completed safely.
Perform routine maintenance and safety inspections and prepare deficiency repair lists.
Plan the methods and sequence for assigned maintenance work.
Research and order parts and materials required for maintenance.
Perform repairs efficiently and effectively and confirm all assigned repairs are complete.
Return unused parts and materials according to established methods.
Maintain a safe and clean workspace and service truck.
Power wash and clean equipment and attachments as needed.
Maintain legible records of notes, time, parts, supplies, and outside purchases.
Follow established record-keeping methods and document the complaint, cause, and correction for every repair.
Comply with company policies, procedures, and methods.
Maintain and care for shop and truck tools, equipment, and vehicles in the technician’s possession.
Communicate professionally and honestly with coworkers and customers.
Advocate for Company Wrench and its equipment brand.
Complete assigned training, which may be conducted virtually or in person.

Benefits

Medical, dental, and vision insurance.
401(k) plan with company match.
Paid time off and vacation.
Paid birthday holiday.
Short- and long-term disability.
Growth opportunities.
Paid training.
Monthly profit-sharing bonus.
ESOP plan.
Health and wellness program.
Discounts on products and services.
Relocation assistance for qualified candidates.
Uniforms provided.
Career advancement opportunities and promotion from within.
Paid continuing education, including manufacturer hands-on and web-based training.
Clean and professional work environment.
Apprenticeship program.
Competitive wages.
Tool reimbursement program.
Annual $150 voucher toward work boots.
Company-provided service vehicle, fuel card, credit card, laptop, and cell phone.
Long-term job security.