Field Service Technician
Mutualink Inc•Hartford, CT
•$40,000 - $80,000•Onsite
About The Position
A wireless communications company with advanced technology to address the nation’s first-responder interoperability crisis seeks motivated junior- to mid-level field technicians to help design and deploy critical networks. Radio/IP Network System Field Technicians are responsible for the implementation, deployment, and testing of Mutualink’s Interoperable Multimedia System. The ideal candidate will have baseline networking knowledge, a track record of customer-facing work, and a strong desire to learn. The position requires heavy travel.
Requirements
- Understanding of the OSI Model (Layers 1-3), IP addressing, subnetting, and VLANs.
- Ability to use a multimeter to test voltage, continuity, and pin-outs on cables.
- Basic knowledge of hardware installation (IP cameras, HDMI/VGA/DisplayPort inputs).
- Must be "customer-facing" ready to explain technical issues clearly to first responders.
- Willingness to travel 75%+ of the time.
- Valid Driver’s License and Passport required.
- Ability to lift up to 50 lbs, work on ladders, and competent in using hand/power tools (drills, crimpers, wire strippers) for racking equipment.
Nice To Haves
- Experience with router and switch configuration is a huge plus.
- Certifications: CompTIA Network+, Security+, or Cisco CCNA/CCST are strong plusses.
- Basic understanding or willingness to learn public safety radio communication systems.
- Familiarity with or interest in radio frequency theory, signal propagation, and antenna types.
- Ability and willingness to learn Video setup (Digital Video Systems, Video Compression, Transcoding).
Responsibilities
- Implementation, deployment, and testing of Mutualink’s Interoperable Multimedia System.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
