Field Service Technician Development Program

Eaton Corporation•Smyrna, GA

19d•$70,000 - $85,000

About The Position

Eaton’s Engineering Service & Systems Division is seeking an Early Career Field Service Technician for its Electrical Engineering Services & Systems business. The development program is designed for recent technical school graduates starting a hands-on career in the electrical power industry. Participants work alongside experienced field service professionals to support customers with installation, testing, startup, maintenance, troubleshooting, and repair of electrical power distribution equipment. They learn to safely use electrical testing and diagnostic equipment, assist with service projects, and develop the technical skills to support customers on-site and remotely. The structured development program combines classroom instruction, virtual learning, hands-on technical training, and on-the-job experience, with coaching and mentorship from experienced Eaton team members. It is intended to build a foundation for future technical growth and advancement within Eaton. The role has an expected annual salary range of $70,000–$85,000, with compensation commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices.

Requirements

Associate degree in Electrical Engineering Technology, Electronics Technology, Industrial Maintenance, Mechatronics, or a related technical field from an accredited institution, or expected completion within the next 6 months.
Minimum cumulative GPA of 2.80.
Valid, unrestricted driver’s license with an acceptable driving record and satisfactory Motor Vehicle Record.
Ability to work variable hours, including nights and weekends, and travel within the district, state, region, or country based on customer requirements.
Ability and willingness to obtain Department of Transportation non-CDL qualification and comply with DOT requirements, if required.
Ability to obtain and maintain a valid TWIC card.
Understanding of 3-phase power systems and low-, medium-, and high-voltage power distribution equipment.
Practice electrical safety measures.
Ability to perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, climbing, and handling, lifting, carrying, pushing, and pulling equipment. Regularly lift, carry, push, or pull up to 50 pounds; occasionally push or pull more than 50 pounds with assistance.
Ability to drive extended distances and work in extreme weather and temperature conditions, areas with poor lighting or ventilation and dust, and/or high-noise environments.
Proficiency with hand and power tools for equipment assembly.
Strong computer skills, problem-solving and logical thinking skills, communication skills, and customer service skills.
Ability to work under time constraints and in stressful situations.
Submit to periodic customer-required background and drug screenings.
Eaton does not provide employment immigration sponsorship or support for the position, including CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, or I-485 job portability.

Nice To Haves

Experience with electrical, mechanical, or industrial equipment through internships, co-ops, military service, technical school labs, or part-time employment.
Basic understanding of electrical theory, power distribution systems, schematics, or troubleshooting techniques.
Strong mechanical aptitude and willingness to work in a hands-on field environment.
Excellent communication, problem-solving, and customer service skills.

Responsibilities

Support customers with installation, testing, startup, maintenance, troubleshooting, and repair of electrical power distribution equipment.
Safely use electrical testing and diagnostic equipment.
Assist with service projects.
Develop the technical skills needed to support customers on-site and remotely.
Participate in classroom instruction, virtual learning, hands-on technical training, and on-the-job experience.
Complete and maintain compliance with Eaton’s safety program, including applicable portions of the EESS Qualified Electrical Worker program and required annual recertifications.
Explain technical problems and solutions.
Collaborate with the team to meet project deadlines.