Program Manager, Field Development

National Children's Advocacy Center•Huntsville, AL

About The Position

The National Children’s Advocacy Center (NCAC) is seeking a Program Manager for Field Development at the Southern Regional Children’s Advocacy Center (SRCAC). SRCAC is one of four regional training and technical assistance centers funded by the U.S. Department of Justice. It serves 16 State Chapters and more than 400 Children’s Advocacy Centers across the Southern Region, providing training and consultation to CACs, Chapters, and multidisciplinary teams (MDTs). The Program Manager will create and implement training and technical assistance projects that support MDTs, CACs, and State Chapters. The role assesses strengths, challenges, and professional development needs across the region and recommends strategies for improvement and support. Work may include designing workshops, reviewing MDT protocols and training curricula, facilitating peer forums, advising CACs on operations and accreditation, analyzing research and survey data, supporting MDT facilitators, co-facilitating strategic planning, and collaborating with staff from other Regional CACs. The position requires relationship-building, facilitation, strategic thinking, and the ability to work collaboratively and independently. The role is subject to the availability of grant funding. The position is 40 hours per week during standard business hours of 9:00 a.m. to 5:00 p.m. Central Time, Monday through Friday. Work may be performed onsite in the SRCAC offices or remotely within the Southern Region. Candidates must live in the Eastern or Central Time Zone and within one hour of a major airport. Out-of-state travel is required, averaging one to two trips per month. A valid U.S. driver’s license is required.

Requirements

  • Bachelor’s degree in social work, public administration, or a related field.
  • At least three years of recent leadership experience in the CAC movement.
  • At least five years of experience designing and delivering training.
  • At least five years of experience in one or more of the following: multidisciplinary team development or facilitation; CAC leadership, operations, service delivery, or accreditation; or State Chapter, statewide network, or membership organization development.
  • Proficiency using Zoom and Microsoft Office Suite.
  • Valid U.S. driver’s license.
  • Must live in the Eastern or Central Time Zone, within one hour of a major airport, and within the Southern Region.
  • Willingness and ability to travel out of state an average of one to two times per month.
  • Strong writing and public-speaking skills, including the ability to facilitate and co-facilitate groups.
  • Effective time-management skills and an emphasis on quality and timely completion of tasks.
  • Ability to foster teamwork with internal and external partners and work collaboratively with a remote team, with or without close supervision.
  • Ability to take initiative, problem-solve, and work independently.
  • Good judgment, discretion, tact, and diplomacy; courtesy, professionalism, adaptability, and dependability.

Nice To Haves

  • Master’s degree in social work, public administration, or a related field.
  • Significant experience in data collection, analysis, and visualization.
  • Significant experience designing and providing technical assistance and training.
  • Significant experience managing projects, committees, or work groups.
  • Experience in network coordination and virtual, in-person, or blended learning experiences.

Responsibilities

  • Create and implement training and technical assistance projects for MDTs, CACs, and State Chapters in the Southern Region.
  • Assess strengths, challenges, and professional development needs across MDTs, CACs, and State Chapters, and recommend strategies for improvement and support.
  • Design workshops for state or national conferences.
  • Review proposed statewide MDT protocols.
  • Facilitate peer forums for CAC or Chapter staff.
  • Support CAC directors in strengthening operations or service delivery to meet accreditation standards.
  • Provide feedback on State Chapter training curricula.
  • Review research, data, and survey results to identify emerging needs.
  • Consult with MDT facilitators to help them address challenges.
  • Co-facilitate strategic planning sessions for boards of directors and executive leaders.
  • Collaborate on projects with staff from other Regional CACs.

Benefits

  • 14 holidays and a generous leave policy.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Cancer insurance.
  • Life insurance.
  • Employee Assistance Program.
  • 401(k) Retirement Savings Plan.
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