Field Service Technician – Wastewater Treatment

Premier Tech•Cedar Rapids, IA

About The Position

The Field Service Technician joins Premier Tech Water and Environment’s team of seasoned technicians and travels to customer sites daily. The role handles service calls, maintenance, and repairs for various wastewater treatment systems; diagnoses customer problems and provides recommendations; and gathers information and prepares reports and follow-ups. The technician works autonomously, provides quality customer service, and represents Premier Tech’s culture and values to clients. The role involves flexible hours and overnight stays during travel.

Requirements

  • Experience working in plumbing, construction, general labor, electrical, or a related field.
  • Mechanically inclined.
  • Ability to troubleshoot.
  • Good physical capacity and ability to lift objects up to 50 pounds.
  • Ability to work autonomously.
  • Ability to work flexible hours.
  • Comfort with overnight stays during travel.
  • Ability to provide quality customer service.
  • Good organizational skills.
  • Proficiency with computers.
  • Thoroughness.
  • Punctuality.

Nice To Haves

  • Knowledge of wastewater treatment is an asset.

Responsibilities

  • Handle service calls, maintenance, and repairs for various types of wastewater treatment systems.
  • Make daily trips to customer sites.
  • Gather information from customers.
  • Prepare visit and investigation reports.
  • Carry out daily follow-ups.
  • Diagnose problems encountered by customers and provide recommendations.
  • Bring Premier Tech’s culture and values to life for clients.

Benefits

  • Health, vision, and dental insurance plans available from day one.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Health savings and flexible spending accounts.
  • Telehealth.
  • Team member and family assistance program.
  • 401(k) retirement plan with company match.
  • Skills development through the University of Premier Tech platform.
  • Company cell phone.
  • Company laptop.
  • Equipment and work clothes needed for the job.
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