Wastewater Treatment - Field Service Technician I

Veolia Environnement SA•Wurtland, KY

11d

About The Position

This position performs field service orders, collects water samples, and installs, reads, maintains, and tests customer service meters. It also assists with field maintenance and repairs of water mains and service lines. The technician performs customer-facing utility work, supports treatment and distribution operations, checks pumping facilities, and helps maintain compliance with the annual sampling program. Field work may be required throughout the year, including during inclement weather. Rotating weekday and weekend on-call coverage and overtime are required or may be needed.

Requirements

High school diploma or GED.
Valid driver's license.
Class 1 or Class 2 water operator license, or ability to obtain the required water licenses within a reasonable length of time.
Excellent customer relations skills.
Ability to write accurately and communicate effectively.
Basic computer skills or ability to learn Google-based programs.
Highly organized and able to work well under pressure.
Ability to work independently.
Basic understanding of water distribution systems.
Ability to perform field services year-round, including during inclement weather.
Ability to work rotating weekday and weekend on-call schedules.
Ability to work overtime.

Nice To Haves

At least 2 years of experience in the water utility business.

Responsibilities

Turn water service on or off; set, read, remove, repair, test, and replace residential water meters; and record data.
Investigate billing complaints in the field by confirming meter readings and checking for leaks or main breaks.
Monitor cross-connection control and locate service lines.
Tag doors to notify delinquent customers of service termination.
Perform routine valve box maintenance, including checking lids, confirming valves operate, and cleaning valve boxes.
Respond to customer inquiries.
Assist with transmission and distribution operations, including setting up job sites with signage and traffic cones, providing traffic control, repairing water mains, and assisting contractors.
Perform treatment operations and flush hydrants; heavy lifting may be required.
Collect water samples.
Perform mark-outs for underground digging and locate underground services.
Assist with field activities such as new main and service line installations, repairs to mains and service lines, and building construction and maintenance.
Perform pumping facility checks when needed, including entering data and replenishing chemical tanks.
Assist the Manager with installing SCADA and control equipment at newly acquired systems.
Work with the Manager and laboratory to maintain compliance with the yearly sampling program.
Work with the Manager on the design of pumping and treatment equipment.
Perform other duties as required or requested by management.