Field Service Technician

Pure Water Tech of Chicagoland LLC•Carol Stream, IL

About The Position

The Field Service Technician installs, services, and maintains reverse osmosis drinking water systems and commercial ice machines. Work takes place in commercial environments and includes cleaning, repairing, and replacing water filters, troubleshooting systems on site, implementing solutions, and maintaining equipment while providing professional customer service. The role requires basic knowledge of construction, electrical work, and plumbing, along with the ability to work independently and solve problems. On-the-job training is provided, along with a company vehicle, phone, and tools. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional overtime. Compensation is $25–$26 per hour. Health, dental, and vision insurance and a retirement plan are available after a probationary period. The employer is an Equal Opportunity Employer.

Requirements

  • Valid driver's license, a good driving record, and proof of valid insurance.
  • Basic understanding of construction, electrical work, and plumbing.
  • Mechanical aptitude, reliability, and a strong work ethic.
  • Ability to learn quickly and interest in fixing things.
  • Ability to work both independently and with others.
  • Good time management, task orientation, and self-motivation.
  • Strong customer service skills.
  • Ability to work in confined spaces and high areas, lift equipment weighing 75 pounds or more, and bend and kneel frequently.
  • General knowledge of the Chicagoland area.

Nice To Haves

  • Experience working with Follett, Scotsman, Manitowoc, or Hoshizaki equipment.

Responsibilities

  • Install, repair, and maintain drinking water and commercial ice systems.
  • Diagnose technical issues and execute timely solutions.
  • Produce timely and detailed service reports.
  • Operate the company vehicle safely and maintain a clean driving record.
  • Maintain a professional demeanor with customers.
  • Keep the service vehicle organized and stocked.

Benefits

  • Dental insurance
  • Paid time off
  • Training and development
  • Vision insurance
  • Health insurance after a probationary period
  • Retirement plan after a probationary period
  • Company vehicle, phone, and tools provided
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