Field Service Technician (Access Control) Southern Georgia

Parabit Systems•Garden City, GA

9d•Onsite

About The Position

Parabit is seeking a Field Service Technician to support its SkimGard access control system and other access control and surveillance systems in southern Georgia. The technician performs installations and service for ATM lobby card access control systems, door-lock and exit hardware, and analog and IP CCTV systems. The role includes remote and on-site support, scheduled and on-call service, maintaining tools, inventory and a company vehicle, and completing work reports and system data entry. The standard schedule is Monday through Friday, 8:00 AM to 4:30 PM, with availability for scheduled or on-call work during evenings, weekends, or holidays. Candidates must pass a non-DOT drug screening, criminal and credit background checks, and a driver-license check before employment.

Requirements

3–5 years of experience installing and servicing ATM lobby card access control systems.
3–5 years of experience installing and servicing door-lock and exit hardware.
3–5 years of experience installing and servicing analog and IP CCTV surveillance systems.
3–5 years of experience performing cable pulls in accordance with local and national electrical codes.
3–5 years of experience operating power tools and equipment safely, responsibly, and confidently, including drills, Sawzall, jig and chop saws, and grinders.
3–5 years of experience with cable terminations, including Cat5 Ethernet, Telco RJ11, 66/110 punch-down blocks, coax, and B-Nut.
In-depth knowledge and understanding of access control and analog/IP surveillance systems.
Knowledge of door-lock and exit equipment, including magnetic locks, door strikes, touch and mechanical door-release bars, REX motion, exit buttons, key override switches, and related power supplies.
Driver’s license in good standing, with no more than 2 points on the record.
Credit report in good standing, with all credit current and no judgments, liens, or accounts in collection.
Good verbal and written communication skills.
Available for on-call remote and on-site service and flexible hours, including scheduled or on-call evenings, weekends, or holidays.
Working knowledge of Excel, Word, and email.
Capable of working on a ladder.
Ability to work independently.
Ability to take on challenges and learn or train on all equipment installed.
Trade school education or equivalent.
Must pass a non-DOT drug screening, criminal and credit background checks, and a driver-license check before employment.

Nice To Haves

Locksmith experience.

Responsibilities

Complete and submit forms and reports professionally and on time.
Communicate promptly with the dispatcher and dispatch system about travel and work status.
Provide on-call phone, remote, and on-site support for service requests and system installations.
Provide remote and on-site support to customers, resellers, suppliers, and vendors.
Maintain vehicle inventory and record parts used from technician inventory.
Perform service and installation work with the goal of keeping return visits to 2% or less of annual service and installation work.
Maintain tools required for the work and ensure they operate properly.
Maintain the company vehicle through scheduled and as-needed service with authorized service companies.
Follow the company standard dress code.
Manage and resolve issues and client requests promptly, documenting what was reported, found during inspection, and done to resolve the request.
Prioritize and manage multiple assignments and tasks.
Complete paperwork and enter data into systems for all work performed.