Field Service Technician (Access Control) NY Metro Area

Parabit Systems•Bellmore, NY
•Onsite

About The Position

Parabit Systems is seeking Field Service Technicians for its NY Metro Area team. The role provides on-call, on-site support for service requests and system installations, with work focused on access control and surveillance systems, including the company's SkimGard access control system. Technicians support customers, resellers, and suppliers; resolve service issues and client requests; and perform installation and service work. The position follows a Monday–Friday, 8:00 a.m.–4:30 p.m. schedule and requires maintaining a company-provided vehicle and adhering to the company dress code. Candidates must pass a non-DOT drug screening, criminal and credit background checks, and a driver license check before employment.

Requirements

  • Experience installing and servicing access control systems.
  • Experience installing and servicing magnetic locks and exit hardware.
  • Basic knowledge of series and parallel wiring, AC/DC power, and telephone circuit troubleshooting.
  • Experience running CAT 5 and CAT 6 cable.
  • High school diploma or equivalent.
  • Must pass a non-DOT drug screening, criminal and credit background checks, and a driver license check before employment.

Nice To Haves

  • Knowledge of door lock and exit equipment, including magnetic locks, door strikes, touch door release bars, mechanical door release bars, REX motion sensors, exit buttons, key override switches, and related power supplies.
  • Knowledge of PC-based systems, kiosks, digital signage, and analog telephone equipment.

Responsibilities

  • Provide on-call, on-site support for service call requests and system installations.
  • Perform service and installation work.
  • Maintain the vehicle provided by Parabit.
  • Follow the company standard dress code.
  • Support and interface with customers, resellers, and suppliers.
  • Work independently and as part of a team.
  • Manage and resolve issues, problems, and client requests.
  • Take on challenges and learn or train on the latest equipment.

Benefits

  • Competitive compensation packages.
  • Supportive environment with good work-life balance.
  • Opportunities for growth and development, including advancement opportunities.
  • Health benefits.
  • Paid vacation.
  • Paid sick days.
  • 401(k).
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