Field Service Technician (Access Control) Southern Georgia

Parabit Systems•Savannah, GA

12d•$25 - $33

About The Position

Parabit is seeking a Field Service Technician for the southern Georgia region to support its SkimGard access control system and related security installations. The role involves installing and servicing ATM lobby card access control systems, door locks and exit hardware, and analog and IP CCTV surveillance systems. The technician provides remote and on-site customer support, responds to service requests, and completes system installations while maintaining accurate records, equipment, tools, and a company vehicle. The standard schedule is Monday through Friday, 8:00 AM to 4:30 PM, with on-call availability required for remote and on-site support. Work may also occur during evenings, weekends, or holidays on a scheduled or on-call basis. Candidates must pass a non-DOT drug screening and criminal, credit, and driver's license checks before employment.

Requirements

3–5 years of experience installing and servicing ATM lobby card access control systems.
3–5 years of experience with door lock and exit hardware.
3–5 years of experience with analog and IP CCTV surveillance systems.
3–5 years of experience performing cable pulls to local and national electrical codes.
3–5 years of experience safely and confidently operating power tools and equipment, including drills, Sawzalls, jig saws, chop saws, and grinders.
3–5 years of experience with cable terminations, including Cat5 Ethernet, Telco RJ11, 66/110 punch-down blocks, coax, and B-Nut.
In-depth knowledge and understanding of access control and analog/IP surveillance systems.
Knowledge of door-lock and exit equipment, including magnetic locks, door strikes, touch and mechanical door release bars, REX motion, exit buttons, key override switches, and related power supplies.
Driver's license in good standing, with 2 points or less on record.
Credit report in good standing, with all credit showing current status and no judgments, liens, or credit in collection.
Good verbal and written communication skills.
Availability for on-call remote and on-site service.
Availability to work flexible hours, including evenings, weekends, or holidays, on a scheduled or on-call basis.
Working knowledge of Excel, Word, and email.
Ability to work independently.
Willingness to take on challenges and learn or train on all equipment installed.
Excellent communication, work performance, and organizational skills.
Trade school education or equivalent.
Capable of working on a ladder.
Must pass a non-DOT drug screening, criminal and credit background check, and driver's license check before employment.

Nice To Haves

Locksmith experience.

Responsibilities

Complete and submit all forms and reports professionally and on time.
Communicate promptly with the dispatcher and dispatch system about travel and work status.
Provide on-call phone, remote, and on-site support for service requests and system installations.
Provide remote and on-site support to customers, resellers, suppliers, and vendors.
Maintain vehicle inventory.
Perform service and installation work to minimize return visits to 2% or less of annual service and installation work.
Maintain tools required for work in proper operating condition.
Maintain the company vehicle through scheduled and as-needed service with authorized service companies.
Complete paperwork and enter system data for work performed and parts used from technician inventory.
Follow the company standard dress code.
Manage and resolve issues and client requests quickly, documenting what was reported, found during inspection, and done to resolve the request.
Prioritize and manage multiple assignments and tasks.