Field Service Technician

Munters•New York, CT

6d•$30 - $39

About The Position

Munters Corporation is seeking a hands-on Field Service Technician to travel to customer locations in New York, New Jersey, and Connecticut to troubleshoot, repair, and maintain commercial and industrial dehumidification equipment. The role involves working independently, solving technical problems, and providing excellent customer service. The position requires approximately 80% travel, including air travel and overnight stays that may last several days. It may also involve on-call rotation, occasional weekend or holiday work, outdoor work in varied weather, and working at heights of six feet or more. The technician will train customers in the safe and effective operation of standard Munters equipment and prepare detailed field service reports. Candidates must be able to safely perform the physical responsibilities described, including standing and walking for up to eight hours per day, climbing and other physical movements, lifting up to 55 pounds, and occasionally exerting up to 75 pounds of force. Required safety equipment includes safety glasses, safety boots, hard hats, hearing protection, and fall-protection equipment. The role also requires visual acuity to review technical information, data, and computer systems. Munters offers competitive compensation, health, dental, and vision insurance, vacation and paid time off, a 401(k) retirement plan with employer matching, professional development, tuition reimbursement, conference attendance opportunities, company-sponsored events, and modern equipment and tools. Employment offers are contingent on applicable pre-employment requirements, including a drug test and background check.

Requirements

Three to five years of experience in commercial or industrial HVAC, or a combination of relevant work experience and HVAC/R vocational training.
Experience working with HVAC and refrigeration systems and components.
Basic knowledge of electrical schematics.
Strong diagnostic and troubleshooting skills.
Clear written and verbal communication skills.
Ability to work independently and provide a high level of customer service.
Ability to obtain CFC certification within 90 days of employment.
High school diploma or equivalent.
HVAC school, trade school, or equivalent technical training.
Ability to safely perform the physical responsibilities of the role, including standing and walking for up to eight hours per day; climbing, stooping, kneeling, crouching, reaching, pushing, and pulling; lifting up to 55 pounds; and occasionally exerting up to 75 pounds of force.
Ability to wear required safety equipment and use visual acuity to read technical information, review data, and work with computer systems.

Nice To Haves

Commercial or industrial HVAC/R experience.
PLC experience.
EPA Universal Section 608 certification.
CFC license or certification.
Additional technical or trade-school training.

Responsibilities

Travel to customer sites to service and support Munters equipment.
Diagnose equipment issues and complete necessary repairs.
Perform preventive maintenance and troubleshooting.
Train customers on the safe and effective operation of standard Munters equipment.
Prepare clear, detailed field service reports.
Communicate professionally with customers in person, by phone, and in writing.
Identify opportunities to support customers with additional service or equipment solutions.