Field Service Technician

Cogent•Riverside, MO

60d•Onsite

About The Position

Are you looking for more than just a job—a place where your contributions make a real impact, and your success is shared with your team? At Cogent, Inc. an employee-owned company, we’re proud to offer exactly that. We’re seeking an enthusiastic, dependable, hardworking individual to join our field service team responsible for rotating equipment installation, service and repair for our valued customers. If you're driven by a combination of technical passion, problem-solving skills, and a desire to help others, this could be the perfect opportunity for you! This position is based out of our Riverside, MO facility.

Requirements

High school diploma or GED
Desire and ability to work in a fast-paced and continuously changing field
Ability to work overtime on short notice
High level communication and organization skills, as well as a positive attitude towards customer service
Solid basic computer knowledge
Works well independently or with a team
Ability to manually lift and maneuver heavy objects, parts, equipment, and materials
Ability to work under little supervision
Customer-first attitude
Ability to work outdoors under extreme weather conditions
Adaptable and comfortable with changing environments and protocols, understanding that other duties might be required

Nice To Haves

Degree from a Technical or Vocational school in Mechanics or Electronics
Previous experience in installation, maintenance, and repair of submersible pumps or other rotating equipment generally found in water and wastewater facilities
Previous experience in the installation and repair of pumps and piping systems
Ability to learn and troubleshoot electrical control systems

Responsibilities

Work alone or as a team to service and maintain various types of rotating equipment typically found in the water and wastewater industry.
Frequently working under tight deadlines in the field and/or service center.
Assist in planning, installation, repair and troubleshooting of new or modified installations for mechanical and or electrical systems.
Utilize technical repair reports to accurately document all aspects of the repair estimate, repair and failure diagnosis, including part numbers, part descriptions, estimated labor hours, actual labor hours, and documentation of work performed to ensure customer satisfaction.
Work as an "Emergency Responder" on a rotation as necessary.
Must be able to travel on short notice and work outside of normal business hours when necessary.
Uphold all safety practices and procedures as detailed in the company safety manuals.
Continuous learning of products, applications, technology, market conditions and competitive advantages.