Field Service Technician

RL Controls•Portland, OR

About The Position

RL Controls, LLC (RLC), an ISO-certified systems integrator serving the mass transportation industry, is hiring a Field Service Technician to install, test, upgrade, and service vehicle systems used in shuttle, bus, rail, and facility applications. The role includes working with software, hardware, telecommunications network components, low-voltage power and signal wiring, and conduit. The technician performs field work as part of project teams and may travel nationally for extended periods.

Requirements

  • At least 2 years of field service experience in the mass transit industry; entry- to mid-level candidates will be considered.
  • Technical experience in engineering or field service within the mass transit industry.
  • Ability to read, understand, and apply technical documentation, specifications, and schematics.
  • Competence using hand and power tools, calibrated tools, and multimeters.
  • Ability to perform wire termination, cabling, and conduit work, and work around AC and DC high-voltage systems.
  • Problem-solving ability, adaptability, and capacity to manage multiple tasks effectively.
  • Strong communication skills for completing reports and following written and verbal instructions.
  • Ability to lift up to 50 pounds, work at heights up to 25 feet using ladders, and work in confined spaces, electrical cabinets, and on vehicles up to 16 feet high.
  • Willingness to travel nationally for extended periods.
  • Valid driver's license.

Nice To Haves

  • Technical degree.
  • Industry certifications.
  • Proficiency reading and interpreting wiring diagrams, construction drawings, and schematics.
  • Experience installing and testing CCTV, access control, and intrusion detection systems in the field.
  • Experience with Axis or other competitive IP camera technologies.
  • Experience with Extreme Networks or similar wired and wireless network technologies.

Responsibilities

  • Complete hands-on installations, upgrades, and disassembly of vehicle systems.
  • Perform system testing, integration, and troubleshooting as part of a project team.
  • Conduct site surveys and attend site-specific meetings.
  • Install and commission wired and wireless low-voltage network solutions.
  • Validate network functionality and document results.
  • Install and terminate DC low-voltage power and signal wiring and perform conduit work.
  • Follow OSHA, FRA, and RLC safety and personal protective equipment standards.
  • Maintain professional, positive relationships with customers and subcontractors.
  • Collaborate with a team while also working independently; provide technical feedback and suggestions for improvement.
  • Stay organized and self-motivated, uphold quality workmanship and schedules, and participate in ongoing internal and external training.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid personal time off
  • Paid holidays
  • 401(k) retirement plan
  • Competitive salary
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