Field Service Technician

Gordon Food Service•Lewis Center, OH

About The Position

As a Field Service Technician for InnoServ, you will provide installation and preventative maintenance and measure the performance of coffee machines, juice machines, dishwashers, and chemical dispensing machines. You will serve a variety of customers, including national accounts, healthcare, college and university, hospitality, and large independent food service operators. The position pays from $52,748 per year ($25.36 per hour), with the possibility of a higher starting rate based on experience and qualifications. Incentives include weekend rotation and on-call pay, plus a quarterly performance incentive of up to $500. Some overtime opportunities are available. The schedule is Monday through Friday between 7 a.m. and 6 p.m., with flexibility needed to provide customer service. The role also involves a weekend rotation and on-call evenings.

Requirements

  • Must be at least 18 years old.
  • Valid state driver's license and clean driving record; a motor vehicle report will be run.
  • Must pass pre-employment drug screening, motor vehicle report, and criminal background check requirements.
  • Two years of previous customer service or equipment repair experience, or an equivalent combination of education, training, and experience.
  • Mechanical aptitude, including knowledge of electrical and plumbing systems and health and sanitation codes.
  • Ability to interpret maintenance manuals, schematics, and wiring diagrams.
  • Ability to perform the physical aspects of the job, including heavy lifting of machines.
  • Flexibility to provide customer service, including weekend rotation and on-call evenings.

Responsibilities

  • Install coffee machines, juice machines, dishwashers, and chemical dispensing machines.
  • Perform preventative maintenance on equipment.
  • Measure equipment performance.
  • Provide service to national accounts, healthcare, college and university, hospitality, and large independent food service customers.

Benefits

  • Weekly pay
  • Medical, dental, and vision insurance
  • 401(k) match
  • Profit sharing
  • Company van for take-home use, with associated expenses covered and personal use available
  • On-the-job training
  • Company credit card
  • Tools provided
  • Cell phone reimbursement
  • Uniform allowance
  • Weekend rotation and on-call incentives
  • Quarterly performance incentive of up to $500
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