Field Service Technician

Energy Transfer•Williston, ND

5d•Onsite

About The Position

The Field Service Technician (FST) is responsible for the safe, reliable, and efficient operation, maintenance, and repair of natural gas compression equipment within an assigned territory. The role supports field operations by ensuring equipment uptime, performing preventive and corrective maintenance, and providing high-quality service to internal and external customers. The FST works independently in remote field environments and helps maintain operational continuity for midstream partners. Employees are responsible for maintaining a safe and professional work environment aligned with the company’s Pillars culture. The position is fully on-site and field-based, with regular travel within the assigned territory and occasional overnight travel. The work involves outdoor weather and industrial environments, rotating equipment, noise levels that may exceed 85 dBA, and potentially hazardous chemicals and materials.

Requirements

Solid professional communication and customer-interface skills with customer field personnel, on-site vendors, and employees.
Excellent customer service and positive communication skills.
High school diploma or GED.
Mechanical aptitude with experience in engines, rotating equipment, or heavy machinery.
Ability to read and interpret technical manuals, schematics, and service bulletins.
Valid driver’s license with an acceptable driving record.
Ability to work independently in outdoor, remote, and sometimes harsh environments.
Ability to lift up to 50 pounds and perform physically demanding tasks.
Must provide own small hand tools.

Nice To Haves

At least 2 years of gas compression experience.
CAT, Ariel, and/or Cummins certifications and experience.
Technical certification or vocational training in diesel, natural gas engines, or industrial maintenance.
Experience in midstream oil and gas field operations.

Responsibilities

Perform routine, preventive, and corrective maintenance on natural gas compression equipment, including engines, compressors, coolers, and associated components.
Troubleshoot mechanical, electrical, and instrumentation issues to minimize downtime.
Conduct engine overhauls, compressor rebuilds, and component replacements as needed.
Complete start-ups, shutdowns, and commissioning activities safely and efficiently.
Monitor equipment performance and operating conditions, identify abnormal trends, and escalate them.
Respond to call-outs and emergency situations to restore equipment functionality.
Ensure work complies with company standards, OEM specifications, and regulatory requirements.
Submit accurate maintenance reports, expense reports, timesheets, and other required paperwork daily.
Follow company safety policies, procedures, and environmental guidelines.
Participate in safety meetings, audits, and required training.
Maintain accurate service reports, work orders, and parts-usage documentation.
Serve as the primary field contact for customers, communicating professionally and providing timely updates.
Coordinate with operations, logistics, and engineering teams to support equipment needs.
Maintain company tools, vehicles, and equipment in clean and safe working condition.