Field Service Technician

Crown Equipment Corporation•Memphis, TN

About The Position

Crown Equipment Corporation is seeking customer-focused technicians with experience or aptitude in automotive, diesel, aircraft, or forklift repair to service lift trucks. The Field Service Technician troubleshoots, diagnoses, and repairs Crown and other makes of lift trucks; performs scheduled maintenance at customer sites; maintains a service van and its inventory; and completes job paperwork. The position includes a company vehicle, service training, tools, uniforms, and opportunities for career advancement. Work is primarily first shift, with a 40-hour workweek plus overtime.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license and good driving record.
  • Ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes.
  • Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree.
  • Previous lift truck repair experience.
  • Welding experience.
  • Knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical and air tools, a torch, an arc welder, and testing equipment.
  • Industry-related training.
  • Ability to read and understand service manuals, plan, and follow through.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Health, dental, vision, and prescription drug plan
  • Flexible benefits plan
  • 401(k) retirement savings plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Award-winning service training
  • Company vehicle for field service technicians
  • Tool insurance
  • No flat-rate pay
  • Uniforms
  • Specialty tools
  • Career advancement opportunities
  • Overtime
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