Field Service Technician
About The Position
Join the team as a Field Service Technician installing, maintaining, and supporting Kodak and multi-vendor print and imaging systems at customer locations throughout the California region. The role combines technical expertise with customer service to keep equipment operating at peak performance and build strong customer relationships across the assigned territory. The position involves frequent travel to customer sites and may occasionally require after-hours or on-call support, including overnight or long-distance travel. Candidates must be able to meet customer site security requirements and maintain any necessary travel documentation.
Requirements
- High school diploma or equivalent.
- Strong mechanical aptitude and troubleshooting skills.
- Basic computer and networking skills.
- Excellent communication and customer service skills.
- Ability to adapt quickly in a fast-paced environment.
- Valid driver's license and ability to travel regularly.
- Ability to meet customer site security requirements and maintain any necessary travel documentation.
Nice To Haves
- Experience servicing technical, electro-mechanical, or printing equipment.
- Previous field service experience.
- Knowledge of digital printing, graphic arts, or color technology.
- Experience working with complex mechanical, electrical, or robotic systems.
Responsibilities
- Install, maintain, troubleshoot, and repair digital print and imaging equipment.
- Perform preventive maintenance to maximize system reliability and uptime.
- Provide on-site and remote technical support.
- Train operators and customers on equipment use and best practices.
- Build strong customer relationships through responsive, professional service.
- Document service activities and communicate solutions clearly to customers.
- Travel daily to customer locations throughout the assigned territory within and surrounding California, USA.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
