Field Service Technician

WillScot•Greenville, SC

About The Position

The Field Service Technician provides outstanding customer service while troubleshooting and servicing WillScot buildings in the field in a timely, cost-efficient manner. Service Technicians represent WillScot to clients and are expected to bring technical knowledge, professionalism, and strong customer service. The role offers the opportunity to use existing skills, learn about WillScot’s clients and business, and grow professionally.

Requirements

  • High school diploma or GED.
  • Carpentry knowledge and experience.
  • Current valid driver’s license and a good driving record.
  • Ability to work independently in a fast-paced environment.
  • Some computer knowledge.
  • Good communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees.
  • For HVAC duties: knowledge and experience with HVAC equipment and appliances, and appropriate licenses as required by law.

Nice To Haves

  • Electrical, plumbing, and welding experience.
  • General contractor’s license.

Responsibilities

  • Conduct service calls related to HVAC, plumbing, and carpentry within the branch territory.
  • Explain repairs and services to customers courteously, both over the phone and in person.
  • Maintain a safe working environment and follow safe work practices, including complying with client safety standards on-site.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including company holidays
  • Tuition reimbursement
  • Retirement savings plan with company match
  • Variable pay opportunities may include commission, bonus, performance rewards, or other incentive programs
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