Field Service Technician

Lincoln Electric
•Remote

About The Position

Lincoln Electric is seeking a Field Service Technician to provide field service and support for various types of industrial automation equipment. Work includes troubleshooting, repair, installation, maintenance, and training, performed at customer facilities or in-house at a company-owned location. The role is remote in Texas and requires 80–100% travel. The company strives to have technicians home on weekends and in their home territory one week per month. The work takes place inside manufacturing facilities, where personal protective equipment is required at all times. The noise level is usually moderate. Duties may be performed individually or as part of a team and include completing related documentation on time, meeting project timelines and budgets, and identifying potential future opportunities with customers.

Requirements

  • Minimum high school diploma or GED.
  • Minimum five years of field service experience.
  • Ability to read and interpret electrical and mechanical prints.
  • Basic knowledge of at least one robotic process: GMAW or plasma cutting.
  • Ability to complete startup and debug on basic to intermediate-level systems.
  • Intermediate electrical troubleshooting skills.
  • Occasional standing, walking, sitting, handling or feeling objects, tools, or controls, reaching, talking, and hearing; repetitive activity and computer work.
  • Vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Personal protective equipment is required at all times in manufacturing facilities.

Nice To Haves

  • Technical or vocational school education.
  • Associate degree focused in electrical, mechanical, mechatronics, or robotics.
  • Four or more years of electrical troubleshooting experience.
  • Machine programming experience with PLC/HMI.
  • Safety system, network, and Fieldbus programming and troubleshooting experience.
  • Experience in robotic processes.
  • Hydraulic, pneumatic, or lubrication system troubleshooting experience.
  • Experience with in-field installation and startup of intermediate- to advanced-level manufacturing equipment.
  • Knowledge of preventive maintenance for intermediate- to advanced-level manufacturing equipment.
  • Fanuc and ABB robot programming experience.
  • Record of positive customer feedback.

Responsibilities

  • Provide technical support, troubleshoot and solve problems, test equipment, train users, install systems, and perform maintenance.
  • Deliver a consistent, positive, and exceptional customer service experience.
  • Troubleshoot industrial electrical, mechanical, PLC, HMI, robot programming, network, and Fieldbus issues.
  • Take initiative to meet challenging project timelines and budgets.
  • Travel as required for installation, startup, and field support to complete projects.
  • Support all aspects of equipment installation, including rigging, alignment, wiring, and startup.
  • Complete all work-related documentation on time.
  • Identify potential future opportunities with customers while onsite.
  • Assist with other activities that support ongoing strategies.
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